Stricklandtiesha 5185 July 81

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July 8, 2009

Tiesha Strickland

4216 4th Street, S.E.


Washington, D.C. 20032 202-553-7577

OBJECTIVE

To obtain entry level position within a company that offers the opportunity for professional growth
and development.

QUALIFICATIONS

• Proficient in managing financial transactions


• Strong organizational and administrative skills
• Great customer service skills
• Extensive experience with Microsoft Office, Excel, and Access
• Excellent verbal and written communication skills

EDUCATION

Ballou High School, Washington, DC


High School Diploma September 1999-June 2001

EMPLOYMENT HISTORY

Murray’s
Head Cashier January 2002- May 2005

• Receive payment by cash, credit cards, vouchers and/or automatic debits Issued receipts,
refunds, credits and change due to customers. Resolved customer complaints in person, letter
or by phone. Greet customers entering establishments. Responsible for cash register at the
beginning of each shift; to ensure that currency were correct and adequate. Answered
customers’ questions, and provided needed information. Trained, instructed, and directed
clerks.

Securitas Security Services USA, Inc.


Security Officer May 2005- Present

Patrol industrial and commercial premises. Prevent and detect signs of intrusion and damages. Secure
doors, windows, and gates. Answer alarms and investigate disturbers.

A. Customer Service Skills


B. Access control: monitor and authorize entry and departure of employees, tenants and visitors.
C. Report writing of daily activities and incidents
D. Basic video surveillance system
E. Team Worker
F. Knowledgeable in the following procedures:
o Fire
o Medical
o Slips and Falls
o Elevator Entrapments
o Thefts

G. Package and delivery control


H. Crowd control
I. Outer and Inner perimeter patrols
J. Some supervisor experience

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