E-MAIL IN BUSINESS

Maddie
Christian

MESSAGE PRIORITY
Always indicate the message priority in an email
High importance- urgent, needs fast response
Low important- less urgent,

CONSENT TO SHARE
Assume that every email sent to you is for your eyes
only unless the sender specifi cally says otherwise
Do not forward emails or fi les without the senders
consent
This consent cant be implied or hidden in a term of
use.

CONFIDENTIAL INFO
Dont use email to discuss confi dential info
-too easy to copy, forward, and print
If you do send confi dential information make sure it is
private
Never assume emails are private
Delete confi dential emails when they are not needed
anymore

MESSAGE FORMATTING
For a business email to be eff ective, make the
message informative but short and to the point.
Always write in full sentences
Standard Fonts- 12-14 point
Black text
Use of too many images makes the email look like
spam
No abbreviations, type out all words to make it
professional
DO NOT USE ALL CAPS
Do not use emoticons

EMAIL NETIEQUETE
Always Start your email with a proper formal greeting
Use common courtesy (thank you, sincerely, good
day)
Ask the recipient before sending large fi les or fi les
that require a certain software to open
Use the BCC fi eld, or a program like Outlook to do a
mail merge when you have a large number of
recipients
Respond to business emails as quickly as possible

WORKS CITED
"Business Email Etiquette Basics." Business Email
Etiquette. N.p., 2016. Web. 18 Feb. 2016.
"How to Set the Priority for an Email Message in
Outlook." HowToGeek RSS. N.p., 2016. Web. 18 Feb.
2016.