Microsoft Word - PGD 130301 QP Introduction To ERP

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POST GRADUATE DIPLOMA EXAMINATIONS, FEBRUARY 2009.

INTRODUCTION TO ERP
COURSE CODE: 130301
TIME: 3 HOURS

MAXIMUM MARKS: 100


PART A
ANSWER ANY FIVE QUESTIONS

(5 x 4 =20)

1. Explain ERP.
2. What are the key principles of CRM?
3. List out the various functional areas of business.
4. Explain SCM
5. Explain SAP
6. What is meant by Payroll?
7. What are the main objectives of MRP?
8. What do you mean by Sales forecasting?

PART B
ANSWER ALL QUESTIONS
9. (a). Discuss the various functions of ERP software package.
(or)
(b). Describe the Evolution of ERP.

10. (a). Elucidate the various R/3 applications in detail.


(or)
(b). Explain Accounting Information Systems in detail.

11. (a). Explain : Understanding CRM.

(4 x 16 = 64)

(or)
(b). What are the foundations of E-Commerce? Explain

12. (a) Explain Time Management in detail.


(or)
(b). Bring out the various guidelines for ERP implementation in detail.

PART C
CASE STUDY-COMPULSORY
13. Suggest your own ways to improve Time Management

********

(1 x 16 = 16)

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