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Summer Training Report On Simoni
Summer Training Report On Simoni
Submitted By: -
Submitted To: -
Bimalesh kumar
Mr.MANISH JAIN
Semester 3rd
HEAD OF MBA
DEPARTMENT
2011-2013
DECLARATION
(Bimalesh kumar)
Acknowledgement
Express my warmest thanks & deep sense of gratitude to the individuals for I their
generous help in discussing the project and giving their valuable time in successful
completion of this project. Time to time I got constructive suggestions, guidance and
encouragement.I would like to express my deep thanks to Dr. Arvind Agarwal,
President, Arya Group of Colleges and Prof. M. L. Gupta, Principal, Arya Institute
of Engineering & Technology, Jaipur for extending me the opportunity of presenting
the first year project and providing all the necessary resources for this purpose.
With much pride and delight I would like to express my sincere thanks to Dr. Manish
Jain (Head of the department) for his excellent guidance and valuable suggestions
throughout the project work. I express heartfelt thanks to Mrs. Padma Sharma(Project
Guide) for her wonderful support and for giving me an opportunity to present project
report on COMPARATIVE ANALYSIS OF ELECTRICAL SWITCHES
I also want to give my humble regards to Mr. Pramod Sharma, Ms nisha goyal Mr.
Anshul Mathur, Mrs. Ankita Pareek , Ms. Sharvika, Ms. Shivali, Ms. Mona and Ms.
Usha for their valuable support and believe in my work. Without their sustained interest
and encouragement, this work could not have been possible to reach the state of
completion with satisfaction. In fact it is their real devotion to the development work,
which instilled in me, the need of a passionate commitment to pursue this project.I am
also grateful to all my friends for providing critical feedback and support whenever
required. There are times in such projects when the clock beats you time and again and
you run out of energy, you just want to finish it once and forever. Parents made me
endure such times with their unfailing humour and warm wishes.
I regret for any inadvertent omission
Bimalesh kumar
MBA 3rd sem
EXECUTIVE SUMMARY
PROJECT TITTLE-Comparative analysis of electric Switch we have successfully
completed our 45 days internship at "Indo simon pvt.ltd.", Delhi NCR for the assigned
project tittle Comparative analysis of electric switch ,S COMPETITORS"
Mr.SURESH DEEWAN,HR manager was
TABLE OF CONTENT
Subject
1.
2.
3.
Research Methodology
3.1.
3.2.
3.3.
Objective of Study
3.4.
Type of Research
3.5.
3.6.
Scope of Study
3.7.
Limitation of Study
4.
5.
6.
SWOT
7.
Conclusion
8.
9.
Appendix
10.
Bibliography
11.
ANNEXURE
INTRODUCTION
The worldwide electric power industry provides a vital service essential to modern life.
It provides the nation with the most prevalent energy form known in historyelectricity.
This project consists of a detailed study which was undertaken at Indosimon India Ltd
on the companys overall functioning. The project explains the principles and practices
of the organization.
Indosimon is an electrical and power distribution equipment manufacturer in India. It
owns some of the prestigious global brands. The main aim of Indosimon is to provide
best electrical & lighting solutions and to be a globally recognized firm. To achieve this it
concentrates more on building long term relationships with all our associates,
customers, partners, and employees.
The organization functions with various departments such as Marketing, Finance,
Personnel and Production. It maintains a cross-department interaction for achieving the
organizations effectiveness. The departments are driven by qualified and experienced
professionals backed by an efficient work force. It encourages employees to be
participative, innovative and creative and thus building a team spirit which helps them to
realize collective potential. The products of the company have a good reputation in the
market and hence the growth of the company is very much imminent.
INDUSTRY PROFILE
Prospects of the Indian Electric Industry:
Like every other industrial sector in India, the Indian Electrical Industry too is slowly
emerging from out of its "protective cover". For far too long has Indian Industry
remained shackled and consequently inward looking. Over the past fifty years there was
no exposure to global players and competition, with the result that the Industry grew up
in a sheltered environment, dependent on the Government for everything, from licenses
to protection to tariffs. Each one of these interventions was aimed at securing protection
for oneself and ensuring growth of ones own organization at the cost of industry and
the nation at large. Lack of global competition encouraged a "cost plus" approach,
where every conceivable cost increase was passed on to the customer. There was thus
no motivation to reduce costs.
As per the recent survey, the global electrical & electronics market is worth $1,038.8
billion, which is forecasted to grow to $ 1,216.8 billion at the end of the year 2008. If we
talk of electrical & electronics production statistics, the industry accounted for $1,025.8
billion in 2006, which is for casted to reach $1,051.5 billion in future.
At the outset, it must be stated that the reduced domestic demand is at best a
temporary phenomenon. The power sector in India is bound to grow and this will
undoubtedly boost demand from the Utilities, quite apart from the industrial demand
which will continue to grow with increased industrial output. The poor financial health of
the SEBs is however a damper that cannot be wished away in the short term. This will
continue to plague corporate in the Electrical Industry, until the SEB restructuring and
unbundling brings a turnaround in the medium term.
COMPANY PROFILE
Indosimon India Ltd is a billion-dollar-plus organization, and is one of the largest &
India's fastest growing electrical and power distribution equipment manufacturer with
products ranging from Industrial & Domestic Circuit Protection Switchgear, Cables &
Wires, Motors, Fans, Power Capacitors, CFL Lamps, Luminaries for Domestic,
Commercial & Industrial applications, Modular Switches & Bath fittings covering the
entire gamut of household, commercial and industrial electrical needs.
Indosimon owns some of the prestigious global brands like Crabtree, Sylvania,
Concord, Luminance, Linolite & SLI Lighting. With 91 branches / representative offices
and over 8000 professionals in over 50 countries across the globe, the group has
achieved rapid success in the past few years. Its 7 state-of-the-art manufacturing plants
in India located at Haridwar, Baddi, Noida, Faridabad, Bhiwadi, Alwar, Neemrana, and 9
state-of-the-art manufacturing plants located across Europe, Latin America & Africa
churn out globally acclaimed products. Indosimon is a name synonymous with
excellence and expertise in the electrical industry. Its 20000 strong global distribution
network is prompt to service customers.The company has acquired a number of
International certifications, like BASEC, CSA, KEMA, CB, CE, ASTA, CPA, SEMKO,
SIRIUM (Malaysia), SPRING (Singapore), TSE (Turkey), SNI (Indonesia) and EDD
(Bahrain) for various products.Today, Indosimon and its brands have emerged as the
preferred choice of electrical products for discerning individuals and industrial
consumers both in India and abroad.In an attempt to transform itself from an industrial
product company to a consumer products company, Indosimon launched the consumer
electrical products such as CFLs, Fans, and Modular Switches & Luminaries.
The essence of Indosimon success lies in the expertise of its fine team of professionals,
strong relationships with associates and the ability to adapt quickly and efficiently, with
the vision to always think ahead.
9
Vision:
"To be a globally recognized corporation that provides best electrical & lighting
solutions, delivered by best-in-class people."
Mission:
To achieve their vision through fairness, business ethics, global reach, technological
expertise, building long term relationships with all our associates, customers, partners,
and employees
VALUES:
Customer Delight:
10
MILESTONES:
2009
2008 :
2007 :
2006 :
2004 :
2002 :
2001 :
2000 :
1998 :
1997 :
1996 :
1996 :
&
Wires.
13
1987 :
PRODUCT PROFILE:
Indosimon India Ltd has emerged as preferred choice for discerning range of individual
and industrial consumers. The firms products are approved by international quality
bodies such as KEMA, UL,CE,CSA and VDE and are as per IEC standards.
The firms commitment is to manufacture excellence and providing world-class quality
products at affordable prices in creating the industry more energy efficient, now from
14
even wider spectrum of products from Indosimon; it offers a complete solution which is
not only safe and reliable but also helps to save energy.
At Indosimon, it is their philosophy to continuously upgrade products in order to best
serve modern discerning consumers. They feel proud and privileged to share such
innovation of making Indosimon more environment friendly, Indosimon aims at providing
versatile range of products and set a new benchmark for quality and performance.
PRODUCTS:
1)
2)
3)
MOTORS
4)
CAPACITORS
5)
LIGHTING
6)
CFL
7)
FANS
8)
9)
10)
DIGITAL DIMMING
11)
IDENTIFIED PROBLEM
The organization does not have more customer care center and the customers are not
well aware of the existing customer care centers.
The decrease in the promotional activities is not satisfied by the customers.
The organization does not focus on a advertisement and sales promotion activities.
The organization is not good at checking the product before delivery.
15
This study does not answer all the problems which arise in the Indosimon. There are
many certain formulas for analyzing particular problems, but the aim of the study is to
develop ability of decision making & strategic formulation. A right decision at the right
corporate selling, the detail study of all the competitive brands of Indosimon Products.
The observational study made during the training would help the marketing division of
Indosimon to devise effective market strategy for the given area that would ultimately
help to strengthen their position in the market, would enhance brand preference
amongst the consumers.
To know the personal views of people regarding choices among various Electronic
products of Indosimon.
To study which branded electronic products are mostly preferred by people as per their
choices.
Find out factor influencing the people at the time of purchasing Electronic products QUALITY, DURABILITY, VARIETY, and PRICE.
Deliverables:
The questionnaire is set in order to conduct the primary research to determine the
choices and the preferences of the customers.
The study also helps to analyze the brand preference and the customer views of
Indo simon limited.
The primary research is undertaken to determine the prominent factors that attracts the
customers towards the company for recurring purchase.
LITERATURE SURVEY
REVIEW OF LITERATURE
Book Review
The concept of brand image has been very significant to consumer behavior from post
1950s. As Aaker and Keller confirmed in Hsiehs study that, brand image has been
considered a vital part of a firms marketing program, not only because it serves as a
17
foundation for tactical marketing mix issues but also because it plays an integral role in
building long term brand-equity (1990).
Definition:
Earlier definitions of brand image are presented in broad terms by Dobni
(1990) who put forward the following writers understanding of brand image. Newman
stated it as everything the people associate with the brand (1957). Reynolds (1965)
confirms that an image was centered on drawing a few key beliefs from a vast variety of
sources, thus creating your own impression based on the brand. Herzogs concurs that
brand image was the sum of the total impressions. (1973). Indeed, such definitions all
concur together; echoed by the words of Levy who stated that a brand image is a
constellation of pictures and ideas in peoples minds that sum up their knowledge of the
brand and their main attitudes towards it (1978). A more recent insight into brand
image was added by Woodside who defined image as the degree of positive or
negative affect associated with psychological object (Reid, 2001).
Theory behind brand image:
According to Tyler (1957), there are three approaches to brand image: Subjective,
Objective and Literal.
The first type, is a subjective image, this is when a potential customer hears or sees the
brand name/logo and feel obliged to purchase the product or service, despite a lack of
understanding as to why this is the case. The case simply relates to how the brand is
perceived as significant to an individuals self-consciousness.
The second type of brand image is the objective form which is the attempt to generate
an emotional need for the product, leaving you with the feeling that you need to
purchase the product so as to satisfy this need.
The third is literal image, i.e. a logo which represents a company. This implies that upon
seeing this picture/logo, the name of the company does not need to be uttered as the
picture tells the consumer the whole story e.g. Nike with the tick or McDonalds with the
golden arches. Evidently, the approach used to obtain and sustain a brand image will
18
Oxenfeldt
position within its market segment, protecting it from competition, thus allowing them to
build upon this with market share growth (Park et al, 1986).
Moreover Park et al (1986) put forward in Bhats article that the importance of
establishing a brand image relevant to its market segment in which it is based, is
significant so as to ascertain a strong brand position, help create a barrier to entry for
potential competitors: thus raise the brands performance in the market.
RESEARCH GAP
There are areas which have been identified and do require further investigation. The
main issues that the some studies had not specified about the requirements of the
customers regarding the product.
However, some studies have suggested about various factors of purchase decision but
does not help in decision making & strategic formulation.
The scope of this study was limited to certain characteristics of the customers but does
not aim at what they perceive and think about Electronic products
METHODOLOGIES
TYPE OF PROJECT
Descriptive Research:
Descriptive Research has been used; it involves surveys and fact findings enquirer
of different kinds the major purpose of descriptive research is the description of the
state of affairs, as it exists at present. The main characteristics of this method are that
the researcher has no control over the variable; he can only report what has happened
19
Research Instrument
The research instrument used in this study structured questionnaire. Structured
questionnaire are those questionnaire in which there are predetermined questions
relating to the aspect for which the researcher collect data. The questions are presented
with exactly the same wording and in the same order to all the respondents.
Questionnaire Design
The structured questionnaire for Appraisal system with the following types of
questionnaire open ended, multiple choice and ranking scale.
TARGET RESPONDENTS
The results could be skewed because of a small sample size of 50 only .
The target respondents were the customers owning Indosimon product and also
non users of Indosimon Electronic product.
Constraints
There may be bias in the collected information.
20
Few respondents were reluctant while answering due to their busy schedule.
The time limit was only 45 days .
DATA PROCESSING
Data collection
Data refers to information or facts. It includes numerical figures, non numerical
figures, descriptive facts, and qualitative information. The task of data collection begins
after a research problem has been defined and research plan has been detected. The
nature of data is both primary and secondary data.
1. Primary data
21
The primary data are those that are collected through questionnaire. The questionnaire
was framed in such a manner to obtain correct information, graded suitable for the
study.
2. Secondary data
The secondary data has been collected through oral communication. Secondary data is
about the company website.
Chi-square test
Rank correlation
One sample run test
1. than 5 , then frequencies taking from the adjacent items or cells are pooled together in
order to make it 5 or more than
2. The total no of observation used in this test must be large that is n=30.
3. This test is used only for drawing inferences by testing hypothesis. It cannot be used for
estimation of parameter or any other value.
4. It is wholly dependent on the degrees of freedom.
5. The frequencies used in test should be absolute and not relative in terms.
6. The observation collected for test should be on random basis of sampling test.
The chi square test is widely used to test the independents of attributes. It is applied
to test the association between the attributes when the sample data is presented in the
form of a contingency table with any number of rows and columns.
22
with that validity data can be said to indicate any conclusions.Analysis of data in
general way involves a number of closely related operations that performed with the
purpose of summarizing the collected data and organizing them in such manner that the
answers the research question.
- CHI SQUARE
Aim:
To test the relationship between gender and service regards Quality of Indosimon
Products.
Null hypothesis H0:
There is no significant relationship between gender and Service of Indosimon
Products
Alternative hypothesis H1:
There is a significant relationship between gender and Service of Indosimon Products
Observed frequency:
Good
BAD
Total
Male
23
12
35
Female
10
15
Total
33
17
50
24
Expected frequency:
GOOD
BAD
Total
((17)(35)) /50
Male
((35*33)/50)) = 23.1
35
= 11.9
((33)(15)) / 50
((17)(15)) / 50
Female
15
Total
=9.9
=5.1
33
17
50
Calculation of value:
(O-E)
(O-E)^2
(O-E)^2/E
12
11.9
.1
0.01
8.40336
23
23.1
-.1
0.01
4.3290
5.1
-.1
0.01
0.0019
10
9.9
.1
0.01
0.0010
Total
12.73526
Decision:
There is significant relationship between gender and service regards Quality of
Indosimon Products.
25
Factor
Rank I
quality
Rank II
Rank III
Rank IV
Rank v
total
schemes
Availability
Price
10
advertisement -
Factor
Rank I
Quality
Rank
Schemes
Rank
Rank II
Rank III
Rank IV
Rank v
4.5
4.5
Availability
Rank
Price
Rank
Advertisement
Rank
3.5
3.5
3.5
3.5
26
R1
R2
D=R1-R2
D^2
-1
4.5
0.5
0.25
4.5
-0.5
0.25
D^2 =2.5
27
ammatic Representation:
CLASSIFICATION ACCORDING TO GENDER
Gender
No. of Respondents
Percentage
Male
40
80%
Female
10
20%
Total
50
100%
28
INFERENCE:
80% of respondents are male persons,20% of respondents are female persons.
SR.NO. PARTICULARS
NO. OF RESPONDENTS
PERCENTAGE
Yes
25
50%
No
25
50%
Total
50
100%
29
INFERENCE:
The above table indicates that, 25% people have Indosimon products & 25% people do
not have.
PARTICULARS
CAPACITORS
BATHFITTINGS
NO.
RESPONDENTS
4
OF
PERCENTAGE
16%
AND 2
ACCESSORIES
8%
30
16%
FANS
16%
MOTORS
4%
LIGHTING
24%
CFL
8%
8%
25
100%
DIGITAL DIMMING
8
9
Total
INFERENCE: The above table indicates that, 24% people have lighting, 16% people
have cables and wires, 8% have bathfittings and accessories, 16% have capacitors, 8%
digital dimming, 8% have cfl, 16% have fans & 4% have motors.
31
NO.
OF
SR.NO.
PARTICULARS
10
40%
6 months to 1 year
32%
1 -2 years
16%
2 5 years
8%
4%
Total
25
100%
RESPONDENTS
32
PERCENTAGE
INFERENCE: The above table indicates that, 16% people plans for purchasing
Indosimon products in 1-2 yr, 4% plan more than 5 yr, 40% plan in less than 6 months,
32% plan in 6 month to 1 yr.
SR.NO. PARTICULARS
NO.
RESPONDENTS
OF
PERCENTAGE
Personal
13
52%
Official
10
40%
Both
8%
Total
25
100%
33
INFERENCE:The above table indicates that, 52% purchasing Electronic for person use,
8% purchase for both purpose, 40 % purchase for official use.
SR.NO. PARTICULARS
Strongly
NO.
OF
RESPONDENTS
9
PERCENTAGE
36%
satisfied
Satisfied
13
52%
Dissatisfied
8%
4%
partially satisfied 0
0%
Total
100%
4
5
Strongly
dissatisfied
25
34
INFERENCE:The above table indicates that, 52% people satisfied with their electronic
products, 36% strongly satisfied with their electronic products, 8% peopldissatisfied with
their electronic products, 4% people strongly dissatisfied with their electronic products.
NO.
SR.NO. PARTICULARS
RESPONDENTS
OF
PERCENTAGE
Product functionality
36%
Product design
32%
Packaging
20%
Product Size
8%
4%
25
100%
Service
Repair
INFERENCE:The above table indicates that, 32% people gives preference to Product
design, 36% for Product functionality, 8% for Product Size, 20% give preference
Packaging, 4% gives Service Repair ,Warranty & etc
SR.NO. PARTICULARS
NO. OF RESPONDENTS
PERCENTAGE
Price
36%
Availability
28%
Schemes
16%
Quality
12%
Advertisement
8%
Total
25
100%
INFERENCE:
The above table indicates that, 28% people influencing through
availability of product, 36% influencing through price, 16% through schemes, 12%
through Quality of Indosimon products & 8% through advertisement.
Did you switched over from any other brand to this brand?
36
SR.NO. PARTICULARS
NO.
OF
RESPONDENTS
PERCENTAGE
Yes
20%
No
20
80%
Total
25
100%
INFERENCE:
The above table indicates that, 20% people had been switched over .
37
SR.NO.
PARTICULARS
NO. OF RESPONDENTS
PERCENTAGE
11
44%
6 months to 1 year
10
40%
1 -2 years
12%
2 5 years
4%
0%
Total
25
100%
INFERENCE:The
above
table
SR.NO. PARTICULARS
NO.
RESPONDENTS
OF
PERCENTAGE
12
48%
24%
38
8%
12%
8%
Above 5000
0%
Total
25
100%
INFERENCE: The above table indicates that, 12% choose the range of 3000-3500,
48% for 2500-3000, and 8% choose for 4500-5000 & 8% choose for 4000-4500.
PARTICULARS
LIGHTING
NO.
OF
RESPONDENTS
7
RANK
1
1
2
PERCENTAGE
27%
BATHFITTINGS
AND 1
ACCESSORIES
39
4%
CFL
3
15%
27%
8%
12%
4%
4%
FANS
4
CABLES AND WIRES
5
DIGITAL DIMMING
6
MOTORS
7
CAPACITORS
8
9
Total
26
100%
40
INFERENCE:
The above table indicates that, 27% choose lighting, 4% choose bathfittings and
accessories, 27% choose fans, 4% for motors, 4& for capacitors, 12% for digital
dimming, 8% for cables and wires.
NO. OF RESPONDENTS
PERCENTAGE
Personal
13
52%
Official
36%
Both
12%
Total
25
100%
INFERENCE:
The above table indicates that, 52% people choose for personal use, 12% for both use
& 36% for Official use.
42
SR.NO. PARTICULARS
NO. OF RESPONDENTS
RANK
PERCENTAGE
Price
10
40%
Availability
12%
Schemes
20%
Quality
24%
Advertisement
4%
Total
25
100%
INFERENCE:
The above table indicates that, 12% people influencing through availability of product,
40% through price, 24% through quality, 20% through schemes & 4% through
advertisement.
NO.
RESPONDENTS
OF
PERCENTAGE
Product functionality
32%
Product design
11
44%
43
Packaging
8%
Product Size
8%
8%
25
100%
5
6
Service
Repair
INFERENCE:
The above table indicates that, 44% give preference to Product design, 32% to Product
functionality, and 8% for Packaging, 8% for Service, 8% for Product Size.
SR.NO
PARTICULARS
8%
20%
Ceiling Fans
36%
Pedestal Fans
20%
RESPONDENTS
44
PERCENTAGE
Ventilating Fans
16%
Total
25
100%
INFERENCE:
The above table indicates that, 36% give preference to Ceiling Fans, 20% for Pedestal
Fans, 20% for Wall Mounting Fans, 16% for Ventilating Fans & 8% for High Speed
Fans.
(B).LIGHTING
SR.NO. PARTICULARS
NO.
RESPONDENTS
OF
PERCENTAGE
Specialty lamps
4%
LED Lighting
8%
Consumer Lighting
12
48%
Industrial Lighting
10
40%
Total
25
100%
45
INFERENCE:
The above table indicates that, 48% give preference to Consumer lighting, 40% for
Industrial lighting, 8% for LED & 4% for Specialty lamps.
(C). INDUSTRIAL CIRCUIT PROTECTION
SR.NO. PARTICULARS
NO.
RESPONDENTS
OF
PERCENTAGE
MCCB
12%
Switch Disconnector
10
40%
20%
4
5
Changeover 7
28%
Switch
Total
25
46
100%
INFERENCE:
The above table indicates that, 40% gives preference to Switch Disconnector, 28% for
Load Changeover Switch, 20% for Fuse Switch and Switch Fuse &12% for MCCB.
(D). Motors
NO.
SR.NO. PARTICULARS
Inverter
Duty
RESPONDENTS
Motors 3
OF
PERCENTAGE
12%
Foot Mounting
17
53%
Brake Motors
20%
Flange Motor
Total
15%
25
100%
47
INFERENCE:
The above table indicates that, 53% gives preference to Foot Mounting, 20% for Brake
Motors, 15% for Flange Motor & 12% for Inverter Duty Motors with Forced Cooling.
48
Alternative hypothesis H1 :
The customers are satisfied with the service obtained from other produc
49
CONCLUSION
The study was done in order to find out the purchase decision of customers towards
Indosimon products. After analyzing the data, it was found that the purchase decision of
customers towards Indosimon products is better and not the best. Various suggestions
are suggested to increase the purchase decision of customers and help to reach target.
o In this system at all the level where BACE is handled and watched by Top
class officials of the company, they also get to know the list names and details of the
loyal customers and CEO or Board of Directors also get to know total customers
and at last their turnover of the total transaction.
o INDO SIMON should arrange affiliated programs within its own groups to come
to the sense of new people and accordingly to prospecting and acquiring new
customers.
50
51
RECOMMENDATIONS
&
SUGGESTIONS
Recommendations and Suggestions
1)
More local/ regional advertisements should be there to make people aware about INDO
SIMON and its products
2)
3)
4)
5)
6)
Product catalogues and price lists should be provided to the customers on regular basis.
7)
8)
9)
10)
11)
There is more need in improvement of quality of Green CFL so that it decreases the rate
of replacement.
12)
The adjustment policys rate is not enough because replacement rate is 15% to 20%.
13)
If company backs out any scheme, then it should give some time to the retailer.
14)
Provide updated information and knowledge to the retailers about the product.
15)
16)
BIBLIOGRAPHY
The lists of reference for the purpose of completing this marketing project are as given
below:
Reference Books
Saunders,.M., Lewis. P., and Thornhill.A. (2003), Research Methods
for Business Students, 3rd Edition, Financial Times Prentice
Boyd and Stasch (2001), Marketing Research, 3rd Edition, Financial Times Prentice.
:G. C. Beri (1999), Marketing Research, 4th Edition, Himalaya Publication House.
Kothari C. R. (2005) RESEARCH METHODOLOGY New Age International Limited,
Fifth Edition
Saxena Rajan, Marketing Management: Tata Mcgraw, New Delhi, 2006
53
Websites
http://www.indosimon.com
http://www.business.mapsofindia.com/india-company/h/indosimon-india.html
htpp://www.indosimonindia.wordpress.com
http://www.business-
54
ANNEXURE
Questionnaire
Dear Respondent
I, Bimalesh kumar student of MBA, AIET Jaipur, is working on
project Comparative analysis of electrical switch of INDOSIMON . The following
questions are the main instrument of my survey. So please give your opinion up
to the best of your knowledge.
Yes
No
Any Other
...............................................
55
INDO SIMON
Philips
Crompton
Any Other
Very good
Good
Average
Poor
Very Bad
Strongly Agree
Agree
Disagree
Strongly Disagree
Cant Say
56
Very Good
Good
Average
Poor
Very Bad
Wasteful effort
Cant Say
Guarantee Products
Any Other
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Always available
Occasionally Available
Occasionally unavailable
Always unavailable
Cant Say
57
10. Your suggestions for improving the quality of INDO SIMON switches
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58