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Management in Action-Social, Economic & Ethical Issues
Management in Action-Social, Economic & Ethical Issues
Uttar Pradesh
India 201303
ASSIGNMENTS
PROGRAM: MFC
SEMESTER-IV
Subject Name
:Management in Action-Social, Economic & Ethical
issues
Study COUNTRY
: Botswana
Roll Number (Reg.No.) : MFC001112014-20160175
Student Name
: Mpho Peloewetse Tau
INSTRUCTIONS
a Students are required to submit all three assignment sets.
ASSIGNMENT
Assignment A
Assignment B
Assignment C
DETAILS
MARK
S
Five Subjective Questions
10
Three Subjective Questions + Case Study 10
Objective or one line Questions
10
b
c
d
e
Signature :
Date
:
_________________________________
_________________________________
Assignment
A
Assignment B
Assignment C
Management in Action-Social,
Economic & Ethical issues
Assignment A
1. What do you understand by consulting process? Discuss phases of
consultancy
Answer:
During a typical consulting intervention, the consultant and the client
undertake a set of activities required for achieving the desired purposes and
changes. These activities are normally known as the consulting process.
This process has a clear beginning (the relationship is established and work
starts) and end (the consultant departs). Between these two points the process
can be subdivided into several phases, which helps both the consultant and
the client to be systematic and methodical, proceeding from phase to phase,
and from operation to operation.
Entry - In the entry phase the consultant starts working with a client. This
phaseincludes their first contacts, discussions on what the client would like to
achieve or change in his or her organisation and how the consultant might
help, theclarification of their respective roles, the preparation of an
assignment planbased on preliminary problem analysis, and the negotiation
and agreement of aconsulting contract.
Diagnosis - The second phase is an in-depth diagnosis of the problem to be
solved. Duringthis phase the consultant and the client cooperate in
identifying the sort ofchange required, defining in detail the purposes to be
achieved by theassignment, and assessing the clients performance,
resources, needs and79perspectives. Is the fundamental change problem
technological, organizational, informational, psychological or other? If it has
all these dimensions, which is the crucial one?
Action planning - The third phase aims at finding the solution to the
problem. It includes work onone or several alternative solutions, the
evaluation of alternatives, theelaboration of a plan for implementing changes
and the presentation ofproposals to the client for decision.
desirable resources orpersonal traits. If I admire and identify with you, you
can exercise power overme because I want to please you.
Assignment B
Based on Enablers and drivers of the Indian economy, make SWOT analysis
Given below is the profile of Indian Retail industry.
Retail is the biggest industry in the world with sales of $7.2 trillion.
Every 10th billionaire in the world is a retailer
25 of the top 50 Fortune 500 companies are retail
Retail generated a shareholder return of 18%
In fact, warren buffet in one of his addresses to the shareholders mentioned
that not investing in Wal-Mart a $8 billion mistake!!
In India however retail industry is in infancy inspite of enormous potential.
Given below is the current status of Retail in India.
Answer:
Strength
Highly unorganized
Shortage of talented professionals
Low productivity compared to international players
Opportunities
Assignment C
MULTIPLE CHOICE QUESTIONS
Q.1 Some key economic factors that marketers need to consider in view of
planning for international marketing are:
a. interest rates, inflation and employment levels per capital
b. economic growth, GDP per capita and GNP, balance of trade
c. levels of literacy and demographics
d. A and B only
b) Adam Smith
c) Milton Friedman
d) Peter Drucker
Q15. Where an organization takes into account the effect its strategic decisions
have on society, this is known as:
a) Corporate governance
b) Business policy
c) Business ethics
d) Corporate social responsibility
Q16. Executive pay in the UK was reviewed by:
a) The Greenbury Committee
b) The Hampel Committee
c) The Cadbury Committee
d) The Higgs Committee
c. Drucker
d. McGregor
e. Herzberg
20. A successful Consultant will:
A) Be sensitive to the external and organisational contexts of
change.
B) Understand the overall required strategy.
C) Apply an appropriate style of managing change.
D) All of the above.
21. Political processes in managing change may involve:
A) The Board of Directors.
B) Senior managers
C) Employees.
D) All stakeholders
22. _______________ power is based on the influencers ability to punish the
influence for not meeting the requirements:
a. Referent
b. Coercive
c. Expert
23. ________________ refers to the ability of individuals or groups to influence
the beliefs or actions of other individuals or groups
a. Discipline
b. Power
c. Responsibility
24. Which of the following powers stems form the positions place in a managerial
hierarchy and the authority vested in the position.
a. Legitimate power
b. Reward power
c. Expert power
25. Management is :
a. An Art
b. A Science
c. Both
26. Which of the following determines a persons ethical or unethical behaviour?
a. Values
b. Procedures
c. Rules
27. Which level of Managers is involved in the development of plans?
a. Top Level managers
b. Middle Level Managers
c. All the above
28. Which management approach can be classified as scientific, administrative and
bureaucratic approach
a. Classical
b. Neo-classical
c. Modern
29. Which of the following statements is most correct regarding outsourcing?
a. Outsourcing is a "new" idea when it comes to cash management.
b. "Reducing and controlling operating costs" generally ranks low when it
comes to reasons why outsourcing end users turn to outsourcing.
c. While outsourcing is widely applied in the area of "collections," it is much
less applicable to the area of "disbursements."
d. Essential, but noncore areas of business are candidates for
outsourcing.
30. Which of the following is false about ethics and modern management?
a. Modern managers will feel growing pressure to behave ethically
b There are clear standards for judging ethical and unethical behavior
c Questions of ethics surround many management decisions
d Managers often navigate a moral maze in their decision-making
processes
31. The McKinsey 7-S Framework was employed by Peters and Waterman to
help them understand what made their 43 excellent companies worthy of the
accolade. The huge sales of their book "In Search of Excellence" have resulted
in the Framework being widely known and instantly recognisable.
Which statement below is true?
a. The Framework has no theoretical underpinnings at all. It is simply an ad hoc
collection of interesting characteristics of organisations culled from McKinsey
partners and a bunch of smart people. The proof of its arbitrariness is the exclusion
of GE from the line-up and the fall from grace of one third of the 'excellent'
companies within five years.
b. The 7-S Framework has stood the test of time. The process was
fundamentally sound, based on common sense, instinct and the views of
unconventional people. The eight themes are as relevant today as they were in
1982
c. The Framework is only applicable to large North American multinationals that
formed the basis of the study, and in any case is now obsolete since so much has
changed in the world of business since publication in 1982.
d. There are many competing explanations of why some companies succeed and
others don't that have been advanced by academics and consulting companies.
Peters and Waterman have done a better job at marketing their ideas.
32. Economic growth can be measured by:
a) The CPI
b) The CBI
c) GDP
d) MPC
33. In a recession, GDP:
a) Grows negatively
b) Grows slowly
c) Grows by 0%
d) Grows rapidly
a. assumptions
b. findings.