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    Rocky Kaur
    This document identifies the key stakeholders in an e-commerce project and their objectives. It lists the various stakeholder groups such as finance, customers, developers, sales, and operations. It then provides examples of objectives for each group, with finance focused on strategic budgeting and cost containment, customer support on promptly answering calls and customer resolution, and operations/sales/marketing on profitability and increasing sales.

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    New Microsoft Word Document

    Uploaded by

    Rocky Kaur
    29 views1 page
    This document identifies the key stakeholders in an e-commerce project and their objectives. It lists the various stakeholder groups such as finance, customers, developers, sales, and operations. It then provides examples of objectives for each group, with finance focused on strategic budgeting and cost containment, customer support on promptly answering calls and customer resolution, and operations/sales/marketing on profitability and increasing sales.

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    This document identifies the key stakeholders in an e-commerce project and their objectives. It lists the various stakeholder groups such as finance, customers, developers, sales, and operations. It then provides examples of objectives for each group, with finance focused on strategic budgeting and cost containment, customer support on promptly answering calls and customer resolution, and operations/sales/marketing on profitability and increasing sales.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    29 views1 page

    New Microsoft Word Document

    Uploaded by

    Rocky Kaur
    This document identifies the key stakeholders in an e-commerce project and their objectives. It lists the various stakeholder groups such as finance, customers, developers, sales, and operations. It then provides examples of objectives for each group, with finance focused on strategic budgeting and cost containment, customer support on promptly answering calls and customer resolution, and operations/sales/marketing on profitability and increasing sales.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 1

    Stakeholders

    Identification of stakeholders
    Satisfying stakeholder objectives
    Pluralist perspectives
    (several autonomous but interdependent groups which eit
    her share power or continuously compete for power)
    Corporate mission objectives and policies
    E-commerce project stakeholders
    Finance
    Customer support
    Customers
    Developers
    Sales
    Marketing
    Operations
    Procurement
    Warehouse
    Transport/delivery
    Stakeholder objectives
    Finance
    Strategic Budgeting
    Cost Containment
    Cash Flow Management
    Debt management
    Tax Planning
    Record Keeping
    Customer support
    Promptly Answered Calls
    Customer Resolution
    Good Company Representation
    Procurement
    Continuous Supply
    Minimize Inventory Investment
    Quality Improvement
    Operations/Sales/Marketing
    Profitability
    Increasing sales
    People management
    Products and services
    Production
    Warehouse/transport/delivery
    On time shipments
    Perfect order fulfilment
    Controlled costs
    Warehouse throughput
    No spoilage or expirations

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