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Personal Summary
Energetic, results-driven program coordinator possessing practical knowledge of NCAA processes and requirements.
Applies strong planning and organizational skills to execute and surpass organizational expectations. Proven ability to thrive in fast pace intense environments
and quickly adapt. Outstanding customer service, leadership and interpersonal skills. Proficient in Microsoft software, Adobe software, JumpForward,
Recruiting Radar and OT Scout.
Professional Experience
University House Communities, University House Baton Rouge
Community Manager
February 2016 Current
847 Beds/287 Units
Effectively mentor, motivate and lead a staff of 12 employees and 2 assistant managers to ensure the components of
property management are maximized: Net Operating Income (NOI), Asset Maintenance and Customer Service
Create, implement, and monitor yearly financial plans; Set property goals and standards to achieve and surpass
Oversee capital expenditures necessary for community improvement
Direct the daily operations of the property
Account Manager- (Property acquired from Landmark Properties October 2015)
October 2015 February 2016
Oversee the timely collection of rental and miscellaneous income
Closely monitor and maintain below 2% property delinquencies
Prepare month end pre-close and process month end financial reporting
Operations Manager Landmark Properties
June 2015 October 2015
Assist the community Manager with the property s daily operations and management
Oversee account receivable process and property delinquency, intervening as needed to minimize delinquency
Credit card reconciliation for all property purchases
SKILLS
Relationship Builder
Adaptive
Leadership
Organization
Microsoft Software
Adobe Software
LSU Athletics
Football- Recruiting Operations Intern
January 2014January 2015
Plan and execute recruiting events such as unofficial visits, game days, Junior Day, Boys from the Boot, and Spring Game
for up to 1200 guests
Ensure all events and projects were compliant with NCAA, SEC and LSU rules and regulations
Coordinate official visits, including travel arrangements, itineraries, accommodations, hosts, meals, tours, meetings,
compliance documentation and expense reports
Train and lead a staff of 70 plus student workers
EDUCATION
Bachelor of Science in Sport Administration
Louisiana State University
2014
Master of Business Administration
Saint Leo University
2017
REFERENCES
https://www.linkedin.com/in/klysiciayoung-10513466