Professional Documents
Culture Documents
Stephanie e Mejia Resume
Stephanie e Mejia Resume
Irvine, CA
June 2017
Los Angeles, CA
June 2015
Deans List
3.5GPA
EXPERIENCE
GLOBAL CONNECT
Intern
Irvine, Ca
September 2015- Present
TONAILITY ADAPTABILITY
Research Assistant
PROJECT SPROUT
Research Assis
C&C JEWELRY MFG INC
Customer Service/Account Executive/Specialized Account Supervisor
9 years experience
Irvine, Ca
June 2016
Irvine, Ca
September 2015- Present
Los Angeles, CA
Nov 2006 July 2015
Proficiently maintain 10 major accounts: Zales Corp umbrella, Amazon.com umbrella, Sterling Inc Umbrella, and CBS
umbrella.
6 year experience in training, motivating, and directing individuals in key-accounts.
Developing, filing, and maintaining cost cards for in-house inventory.
Reviewing demands to accommodate needed inventory, developed techniques to ensure minimal human error and
maximum organization when processing merchandise and supplies.
Objective problem solver, implementing proactive procedures to avoid future impediments; quickly and effectively
clarifying customer complaints/crisis.
Courteous and professional phone agent; customer-call trainer.
Organizing workflow to meet customer timeframes; maintaining and organizing reports to ensure production placement
and times of arrival.
Daily correspondence with corporation representatives and assistants: collaborate with over 2,000 retail stores and
warehouses.
9 years processing and shipping experience (Stamps.com, FedEx Ship Manager/FedEx.com, UPS World Ship, Brinks,
Dunbar)
Screening and directing calls, providing referrals, over the phone intake, data entry.
Leading physical activity classes for pregnant women, assisting in cooking and health classes to help empower
independency and motherhood.
Partake in counseling meetings, reflecting thoughts with supervising case manager.
Assisting the executive director in Gala fundraiser.
Pasadena, CA
Feb 2012 present
Los Angeles, CA
Feb 2013 June 2013
Facilitating emotional support groups for male offenders/post-prison, presenting topics allowing the group to safely
Comprehensive case management service for client with psychosocial, psychological disorders, and AIDS; assessing
needs, goals, and manageable/practical plans for betterment.
Conducting case study, defining presenting problems, impression and recommendations with supervising case manager.
Harm reduction program- syringe exchange: supplying free clean-needles and collected used needles to avoid the spread
of HIV/AIDS and other infectious diseases, Santa Monica/Venice community.
ADDITIONAL INFORMATION
FLUENT IN ENGLISH AND SPANISH- WRITTEN AND SPOKEN
EMOTIONALLY RESILIENT/POSITIVE ATTITUDE
PROFICIENT IN MICROSOFT SUITE, SPSS
PROFESSIONAL & PERSONAL REFERENCES
Santa Monica, CA
Feb 2013 June 2013
Debbie Unruh
(626)577-4434, Elizabeth House, Founding Executive Director
Dr. Fred Herring
Available upon request, Los Angeles City College, Biological Psychology Professor
Esperanca Moniz
(626) 319-7365, espmoniz@gmail.com, Common Ground AIDS
Marina Evteshina
(323) 229-0343, Personal reference
Shawin Gonzales
(323) 810-9680, Health Right 360, Co-facilitator
Terry Bright
(626)577-4434, Elizabeth House, Director of Programs