Mychell A. Thomas•(601)316-4805•MsMychella@gmail.

com

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Mychell A. Thomas (601)316-0467

118 Firecrest Drive, Brandon, MS 39042 MsMychella@gmail.com

Professional Profile
With over four years of various working customer service experience, I am
a very outgoing, dependable person with an optimistic perspective of life. I
have excellent communication skills and an eagerness to work with people
of all ages, ethnicities and walks of life.
• •
S E
uperior customer service skills xtensive product, market and
• consumer knowledge
M •
agnificent problem solver E
• xcellent verbal and written
G skills
reat documentation, phone and •
listening skills G
reat with multi-tasking

Professional Experience
Customer Service Representative, The Home Depot Brandon, MS 02/08 - 12/08
•C
reated and opened over $40k in customer credit accounts
•A
ssisted in the downturn of shrink and product loss
•M
anaged and balanced a register, while assisting customers with
purchases
Mychell A. Thomas•(601)316-4805•MsMychella@gmail.com

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Customer Service Associate, Rainbow Shops Jackson, MS 04/09 - 09/09

•A
ccomplished all daily and weekly sales goals
•F
ulfilled customer needs with quality customer service and product
knowledge
•O
pened, maintained and updated customer accounts

Teacher, Kids Express Daycare Center Jackson, MS 02/10 –

03/10
•M
anaged a class of 2-4 year old children
•T
aught children by the MS State Curriculum
•R
eplaced unhealthy, disruptive behavior with positive reinforcement

Work History
Customer Rainbow Shops, Jackson, MS 04/09-09/09
Service
Representative
Customer Care The Home Depot, Brandon, 02/08-12/08
Representative MS
Teacher Kids Express Daycare Center, 02/10-03/10
Jackson, MS
Caregiver Little Samaritan Montessori 10/09-n/a
(Substitute Center, Jackson, MS
Teacher)

Education
Associates Degree in Psychology Hinds Community College, Pearl, MS
May 2011
Diploma Brandon High School, May 2008
Brandon, MS

References
References are available upon request.
Mychell A. Thomas•(601)316-4805•MsMychella@gmail.com

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