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P/ID 37530/PBEP

MAY 2013

Time : Three hours

Maximum : 80 marks

PART A (5 5 = 25 marks)
Answer any FIVE questions.
All questions carry equal marks.
1.

What are the


professional?

qualities

of

good

HRD

2.

Explain the importance of Human Resource


Planning.

3.

Write briefly about various on-the-job training


methods.

4.

Write short note on Human Resource Accounting.

5.

Explain the features of Grid Training.

6.

Explain the factors involved in Team Building.

7.

What are the components of learning process?

8.

Explain the role of HRD in promoting good


organisational culture.

PART B (4 10 = 40 marks)
Answer any FOUR questions.
All questions carry equal marks.
9.

Discuss the various methods of performance


Appraisal.

10.

Explain the factors of human capacity.

11.

What is human resource audit? Explain the


features and importance.

12.

What are various OD intervention techniques?


Explain in detail.

13.

Why is organisational change often resisted by


individuals and groups within the organisation?
How can such resistance be overcome?

14.

Explain the recent trends in HRD.


PART C (1 15 = 15 marks)
(Case study)
(Compulsory)

15.

It is a large and old construction company. If


undertakes big projects like building dams, road
construction, bridges, airports, star hotels,
hospitals. It has over 3,000 employees of its own
besides it employs contractors and their workers
2

P/ID 37530/PBEP

in various fields. The company is operating for


over 12 years. There is a wide spread discontent
amongst all levels of staff including managers.
There are no systematic hiring and developing
practices. The compensation packages and fringe
benefits are based on progressive policy. There is
no grievance handling system. Employees have
low morale and commitment. No formal
communication procedure and no consultation.
The turnover of employees is high. The
management pays little attention to safety health
of the employees. The welfare facilities are
average. These have resulted in frustration, low
productivity, commitment, lack of mutual trust
and the whole relationship is poor.
Prepare an outline of plan to improve the situation
and arrest the turnover rate and improve levels of
morale and commitment.

P/ID 37530/PBEP

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