CURRICULUM VITAE

B.T Raghunandan
#97, Appurayappa Lane,
Nagarthpet Cross,
Bangalore -560002.
Cell: +91-9886040800
Landline: +91 80 22131315
E-mail ID: yahooraghu@gmail.com

Objective:

Looking for challenging career where my growth and job satisfaction will be fulfilled
and to be an asset to an organization.

Educational Qualifications:

Course Institution University/Board Percentage Year of

passing
S.S.L.C Lourdes High KSEEB 76.96% 2001-02
School,
Bangalore.
Diploma in P.E.S Board of 68.50% 2004-05
Electronics & Polytechnic, Technical
Communication. Bangalore. Education.

Significant Project:

I V R S [Interactive Voice Response System]

Software Knowledge:

Operating System : Windows 98se, 2000 SP4, XP, Vista, W7 & 2003 server.
Packages worked with: ORCAD [Traxmaker, Electronic Workbench]
Other courses : Pursuing MCSA and CCNA from IIHT and BCA correspondence from IGNOU.
Work Experience:

• Working in C-Cubed Solutions Pvt Ltd from November 2006.

Roles played: Worked as an L1 and L2 chat representative for 1 year. After one year, I was moved as a
Mentor where in I used to monitor the chats handled and provide the feedback on their quality and
product. Then, moved as a Group leader or SME where in I used to monitor the performance of a group
of agents and achieve SLAs.

Personal Profile:

Name B.T Raghunandan

Father’s Name B.S Thulasiram
Date of Birth 26- Mar- 1986
Martial Status Single
Religion Hindu
Nationality INDIAN
Language Known English, Hindi, Kannada,
Marathi (Mother Tongue).
Hobbies Listening music, playing badminton & carom,
watching T.V etc.
Strengths Good communication skills.
Team management.
Self motivated Optimistic and SMART working.

References
Human Resources
C-Cubed Solutions Pvt Ltd
6th block, Kormangala,
Bangalore.

I hereby affirm that all the information furnished above is true to the best of my knowledge.

Date: / /
Place: Bangalore. B.T Raghunandan.
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