Ramona Neal

17-A Covey Lane

Greensboro, NC 27406
(336) 274-0093
neal0221@bellsouth.net

OBJECTIVE
Self-motivated individual seeking a Certified Pharmacy Technician position where I can employ my
computer skills, educational training, and externship experience to achieve organizational goals.

EDUCATION
Brookstone College, Greensboro, NC Date of Graduation: June 2010
Pharmacy Technology
GPA: 3.5
Honors: Perfect Attendance and Honor Roll and President’s List

SKILLS

• Medical Terminology • Structure and Function

• Drug Calculations • HIPPA Regulations
• Pharmacy Procedures and Billing • Pharmacology and Symptomatology
• Anatomy and Physiology • CPR Certification

EXPERIENCE

Defender Services Inc., Greensboro, NC 2005-2006

Customer Material Clerk
• Received, stocked, and issued parts and tools.
• Maintained and investigate accurate inventory of parts.
• Verified materials received to irregularities in the order.
• Reported and investigated discrepancies in stock counts.

Express Personnel, Greensboro, NC 2004-2005

Customer Service Representative
• Assisted customers with tracking UPS packages.
• Provided prompt resolution to customer inquiries by providing accurate information.
• Accurately documented and updated records in required systems.

Kelly Services, Greensboro, NC 2002-2004

Customer Service Representative
• Assisted customers with inquiries about mortgage loans.

American Express, Greensboro, NC 1998-2001

Customer Care Professional
• Prompt and efficient handling of customers’ inquiries regarding billing , discrepancies, Annual
Percentage Rate, payment issues services, products and other general inquiries.

Military 1982-1987
U S Coast Guard
Warehouse, Supply, Project Manager, Inventory