Evaluation Of Training

Kritika Batra
02017788813

Introduction

The process of examining a training program is

called training evaluation. Training evaluation
checks whether training has had the desired
effect. Training evaluation ensures that whether
candidates are able to implement their learning
in their respective workplaces, or to the regular
work routines

Criterion For Evaluation

1. Reaction Of The Participants

It is related with the feeling of the participants
about the training and training methods. The
reaction on such training content, process,
method, etc. is measured at the end of each
training activity. It brings all the participants upon
a level of knowledge and experience.

2. Changes In Participant's Knowledge And Skills

The change in participant's knowledge and skills
brought about by the implementation of training
program is very important in order to evaluate the
effectiveness of training.

3. Change In Job Performance

It is another useful criterion of evaluating training
effectiveness. When an individual shows a different
method of performing the job after attending a training
program, it is said that the training has been effective.

4. Organizational Performance

This criterion indicates the improvement on

overall performance of the organizational
activities. It is concerned with improvements in
job performance in terms of productivity and
quality.The training seems to be effective only if
it achieves its stated goals and objectives.

The Kirkpatrick Model

The most well-known

and used model for
measuring the
effectiveness of training
programs was
developed by Donald
Kirkpatrick in the late
1950s. It has since been
adapted and modified
by a number of writers,
however, the basic
structure has well stood
the test of time.

Level 1 (Reaction)
completed participant feedback questionnaire
informal comments from participants
focus group sessions with participants

Level 2 (Learning)
pre- and post-test scores
on-the-job assessments
supervisor reports

Level 3 (Behavior)
completed self-assessment questionnaire
on-the-job observation
reports from customers, peers and participant's
manager

Level 4 (Results)
financial reports
quality inspections
interview with sales manager

Thank

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