DEVELOPING HUMAN

RELATION SKILLS
Colleen Karrigan
Alyssa Mooneyham
Michelle Evankoe
Emily Cleary

WHAT IS HUMAN RELATIONS?

According to Encyclopedia.com human relations

covers all types of interactions among people
Conflicts
Cooperative efforts
Group Relationships

Study of why our beliefs, attitudes, and behaviors

sometimes cause interpersonal conflict in our
personal lives and in work-related situations

COMMUNICATION SKILLS

Purpose
To

get your message across to others clearly and

unambiguously

Involves effort from both the sender of the

message and the receiver
Only successful when both the sender and the
receiver understand the same information as the
result of the communication

COMMUNICATION PROCESS

ACTIVITY

VALUES AN EMPLOYEE POSSESSES

Honesty
Cooperation
Following Directions
Willingness to Learn
Enthusiasm
Loyalty

WORKPLACE SKILLS

Dependability
The

quality of being dependable or reliable.

No one will stand over you to make sure you do your
job, and no one will make you go to work every day. In
fact, if you cannot be counted on to show up and do
the job, you will not be allowed to keep the job

WORKPLACE SKILLS

Integrity

Adherence to moral and ethical principles;

soundness of moral character; honesty

Independence

Freedom from control of influence from others

Give your best effort no matter what. You do not

have to be perfect at everything you do, but
giving your best effort reflects integrity and
independence, traits employers look for, and are
willing to pay for

WORKPLACE SKILLS

Team Work

Cooperation

between those who are working together

on a task
Businesses rely heavily on harmony and cooperation
among their employees. You should respect fellow
employees and their ideas just as they should respect
you and your ideas

WORKPLACE SKILLS

Listening Skills
The

act of hearing attentively ; you can learn a lot

just by listening
The ability to understand the content of a
presentation or conversation, and the ability to follow
instructions, is the basis to success at any job

WORKPLACE SKILLS

Math Skills
A

science dealing with the logic of quantity and shape

and arrangement
The ability to use to common mathematical concepts,
as well as the ability to recognize if an answer for a
common mathematical problem is realistic, are
important for success in any career

WORKPLACE SKILLS

Communication Skills
Abilities

in the areas of language understanding,

communication expressively, and practical language
skills
Reading and comprehending instructions, writing
reports about your work, and explaining to others
what they need to do are all part of the
communication skills that are essential to success in
almost any job

WORKPLACE SKILLS

Problem-Solving Ability
The

area of cognitive psychology that studies the

processes involved in solving problems
Jobs of the future will require you to figure out what
the problem is and solve it in creative ways

WORKPLACE SKILLS

Computer Literacy

Familiarity with computers and how they work, esp. a

nontechnical understanding of microcomputers and of
the role computers play in modern society
Computers are here to stay. Because they increase
the speed and accuracy of much work, an increasing
number of employers are relying on computers and
computer literate employees to run their business

WORKPLACE SKILLS

Lifetime Learning
Knowledge

acquired by systematic study in any field

of scholarly application
Understand the ways you best learn new concepts
and ideas, and constantly seek new opportunities to
learn additional skills

WORKPLACE SKILLS

Goal-Setting Skills
Setting

and accomplishing goals and getting others to

help you accomplish those goals are skills much
sought after in the working world

ACTIVITY TIME

Think-Pair-Share
Case

Study: Employer/Employee Relationships

RESOURCES
www.mindtools.com/CommSkll/CommunicationIn
tro.htm
www.encyclopedia.com