COVER PAGE

Student ID/Name:
Module Number/Name:
Group Number:
Presentation Date:

INTRODUCTION
Introduce yourself as the communication
officer
Introduce the topic of your
presentation/discussion (provide a context for
the topic)
Introduce the purpose of your discussion
2

LEVELS OF DECISIONS AT XYZ

LEVEL OF
DECISIONS

CHARACTERISTICS

STRATEGIC

1
2
3
4

TACTICAL

1
2
3
4

OPERATIONAL

1
2
3
4

EXAMPLES

RANGE OF DECISIONS AT XYZ LTD

RANGE OF
DECISIONS

STRUCTURED

UNSTRUCTURED

SEMISTRUCTURED

STRATEGIC LEVEL

TACTICAL LEVEL

OPERATIONAL
LEVEL
4

LEVELS OF INFORMATION AT XYZ

LEVELS OF
INFORMATION

CHARACTERISTICS

STRATEGIC
INFORMATION

1
2
3
4

TACTICAL
INFORMATION

1
2
3
4

OPERATIONAL
INFORMATION

1
2
3
4

EXAMPLES

SOURCES OF INFORMATION NEEDED

FOR DECISION MAKING AT XYZ LTD
:

SOURCES

ADVANTAGES

DISADVANTAGES

INTERNAL
SOURCES

1
2
3

1
2
3

EXTERNAL
SOURCES

1
2
3

1
2
3

PRIMARY

1
2
3

1
2
3

SECONDARY

1
2
3

1
2
3

FORMAL

PROPOSAL OF RECOMMENDATIONS TO
IMPROVE INFORMATION AND KNOWLEDGE AND
JUSTIFICATIONS FOR THE RECOMMENDATIONS

PROPOSAL ONE

JUSTIFICATIONS should be provided for the

proposals highlighted above..

PROPOSAL OF RECOMMENDATIONS TO
IMPROVE INFORMATION AND KNOWLEDGE AND
JUSTIFICATIONS FOR THE RECOMMENDATIONS

PROPOSALS 2

JUSTIFICATIONS should be provided for the

proposals highlighted above..

KEY STAKEHOLDERS OF XYZ LTD

STAKEHOLDERS

HOW THEY WILL BE AFFECTED BY

THE DECISIONS.

5
9

EXAMPLE OF LETTER SENT TO

CUSTOMERS

10

EXAMPLE OF EMAIL SENT TO

SUPPLIERS

11

STRATEGY ONE TO INVOLVE

STAKEHOLDERS- SUPPLIERS

12

STRATEGY TWO TO INVOLVE

STAKEHOLDERS- CUSTOMERS

13

PROPOSALS TO IMPROVE
PARTICIPATION OF THE
SHAREHOLDERS
1

14

CONCLUSION
Craft a conclusion that summarizes your
main points and provides a way for your
audience to research further into the
topic.

15