12/5/2014

Informacione Tehnologije i
Poslovanje

Da se upoznamo.....

Project funded by

Project funded by

the European Union

the European Union

Ciljevi

Razumeti vie kako se ICT reenja mogu

primeniti u Vaem biznisu

Zato smo ovde?

Razumeti razliite grupe reenja

Demonstrirati koristi od uvoenja ICT reenja
Navesti podsticaje za nabavku ICT reenja i
usluga
Kako predvideti uspenosti ICT projekta

Project funded by

Project funded by

the European Union

the European Union

Project funded by

Project funded by

the European Union

the European Union

12/5/2014

Grupna veba

Project funded by

Project funded by

the European Union

the European Union

ICT sistemi za SME

Project funded by

ta nam to donosi I.T.

ERP sistemi
CRM
DMS
Contact Centri
Websites vs. Portals
E banking
Mobile applications
Socijalne mree
Cloud

Automatizaciju
bre, tanije, flexibilnije i jeftinije obradjivanje
podataka
Informisanost
Bri pristup podacima, kako bi smo lake i bre
doneli poslovne odluke
Baze znanja
Internet (Google)
Transformaciju
Novi naini rada, novi biznisi
Project funded by

the European Union

the European Union

ta sve moe biti povod uvoenja ICT reenja?

Project funded by
the European Union

Dobar prodavac
Poseta sajmu
Konsultant
Donacija, grant
Odlazak kljunog oveka
Brz rast biznisa
Zakonske regulative
Smanjenje trokova
Konkurencija
Promena menadmenta
Preporuka klijenta
.......

Enterprise Resource Planning Sistemi 1 deo

Project funded by
the European Union

12/5/2014

ERP sistemi 3 deo

ERP sistemi 2 deo

Proizvoai (Vendori)
SAP
Microsoft Nav
Business Suite Oracle
.......
Panteon
AB soft

Project funded by

Project funded by

the European Union

the European Union

CRM sistemi 2 deo

Client Relationship Management sistemi 1 deo

Project funded by

Project funded by

the European Union

the European Union

CRM sistemi 3 deo

Contact Centri sistemi

Proizvoai (Vendori)
MS Dynamics
Oracle Siebel
Sugar free

tede vreme
Ubrzavaju obradu
podataka

Project funded by

Project funded by

the European Union

the European Union

12/5/2014

Document Management Sistemi 1 deo

Document Management Sistemi 2 deo

Pisarnica
Kancelarijsko poslovanje
Upravljanje projektima
Upravljanje kvalitetom
Fizika arhiva

Sceniranje
OCR
Ulaz u sistem su: papiri, fax, e-mail, web strana
Workflow
Trend centralizacije
Integracije

Project funded by

Project funded by

the European Union

the European Union

E banking sistemi

Document Management Sistemi 3 deo

Proizvodjai:

Za korporativne klijente
Za stanovnitvo

Microsoft Sharepoint
IBM FileNet
EMC Documentum
..........
Prozone Documentus

https://rol.raiffeisenbank.rs/retail/

Project funded by

Project funded by

the European Union

the European Union

Portali - svrha

Mobilne Aplikacije 1 deo

Da podele informacije o nama

Plaanje
Marketing
GPS
Mail
Chat
Skype

Da impresioniraju partnere ili kupce

Da reklamiramo proizvod ili servise
Da prodamo proizvod ili servis
Da distribuiramo servis
Da traimo feedback od korisnika
Da obavetavamo o novinama
Da ubijemo konkurenciju

Project funded by

Project funded by

the European Union

the European Union

12/5/2014

Interna komunikacija, portal

Razmena informacija o kompaniji
Marketinki materijal
Standardi
Projektna dokumentacija
Proizvodna dokumentacija
Finansijska dokumentacija
Biblioteka
Odluke menadmenta
.....

Portali B2B, B2C

Amazon http://www.amazon.com/
DIS
http://www.disyu.com/kontaktBG.php

Project funded by

Project funded by

the European Union

the European Union

Socijalne mree

Cloud concept 1 deo

Facebook
Twitter
Linkedln
....

Privatni
Javni

Project funded by

Project funded by

the European Union

the European Union

Cloud concept 2 deo

Data centri u Srbiji
Telecom
Telenor
VIP
EUnet

Project funded by

Project funded by

the European Union

the European Union

12/5/2014

ta uvodjenje SW moe
prouzrokovati? Pros/Cons
Ubzavanje poslovanja
Bolja prodaja
Nadgledanje procesa i
ljudi
Utede u resursima

Implementacija SW
Project Management
Uloge u timu
Sa kime pricati, ko su donosioci
odluka
Biznis procesi
Vendorsko reenje, ili lokalno

Upravljanje
promenama
Reinenjering procesa
Vei haos
Otputanje ljudi
Poveanje trokova

Project funded by

Project funded by

the European Union

the European Union

Shurestep metodologija

PM metodologije u SW
Agile PM
PMI
Prince 2
Microsoft, Surestep metodologija
..

Project funded by

Project funded by

the European Union

the European Union

Biznis procesi

Uspeh u ICT implementaciji je...

Business
Da li posao ima benefite od uvodjenja?

Uspeh!
Technologija
Da li je ovo
pravo
reenje?

Project funded by

Project funded by

the European Union

the European Union

Ljudi
Da li zaposleni ele da koriste reenje?

12/5/2014

IT Health check upitnik

Project funded by

Project funded by

the European Union

the European Union