Professional Documents
Culture Documents
Six Sigma
Six Sigma
O P ER ATIO N M A N A G EM EN T
G RO UP ASSO SIATES
NO.
NAMES
NO. IC
1.
960210-12-6284
2.
960325-12-6436
3.
960624-12-5484
4.
960311-12-5029
O PERATIO N M AN AG EM EN T
Operations managementrefers to
the
administration
of
business
practices to create the highest level
of efficiency possible within an
organization.
Operations
managementis
concerned with converting materials
and labor into goods and services as
efficiently as possible to maximize
the profit of an organization
TO TAL Q U ALITY M AN AG EM EN T
(TQ M )
Total Quality Management(TQM)
TQ M Concepts
Continuous Improvement
Employee Empowerment
Benchmarking
Just-In-Time (JIT)
TaguchiConccepts
Knowledge Of TQM Tools
Six Sigma
SIX SIG M A
Six Sigmais a disciplined, data-
program
bertujuan
menjimatkan
masa,
tingkatkan
kualiti dan kurangkan kos. Terma Six
Sigma dipopularkan oleh Motorola,
Honeywell, dan General Electric yang
mana membawa dua maksud dalam
TQM.
Cont
Improve