Person Specification

Post Title:

Medical Secretary

Department:

Oncology
Selection Criteria

Education and Qualifications

Holds GCSE English Language and Maths at Grade A C (or
equivalent)
RSA II typing qualification or equivalent or relevant typing
experience including audio
NVQ/BTEC Level II Business & Administration
Experience
Secretarial/administrative experience
Experience of working with general public and/or NHS
professionals
Demonstrate and understanding of customer care/ability to
work with sensitive and confidential information
Experience of using MS Office, Word, Excel and Outlook
Experience of working in the NHS and understanding of
medical terminology and national targets
Knowledge
Knowledge /understanding of the Data Protection Act
Knowledge /understanding of Trust IT systems
Ability to teach others acquired knowledge and skills
Ability to facilitate change within the work area
Skills
Can demonstrate good standards of written and verbal
communication
Ability to adhere to policies and procedures
Ability to communicate at all levels
Ability to prioritise workload and work under pressure to ensure
deadlines are achieved
Strong & Flexible approach to work with good organisational
skills
Aptitudes
Ability to work with confidential and sensitive information
Ability to work flexibly, reacting effectively to the needs of the
service and responsive to change
Able to work independently or as part of a team
Self-motivated and ability to build rapport with patients and
colleagues
Conscientious and self motivated
Punctual
Flexible and responsive to change
Assessment Criteria: A = Application, I = Interview

Weighting
3 Essential
2 Important
1 Desirable

Stage
measured
at

A/I

A/I

3
3

A
A

3
3

A
A

3
2
1
1

I
I
I
I

3
2
2

I
I
I

3
3

2
2
2

I
I
I