GF 001, Elegant Privilege, No 533, 4th Cross, Kalyan Nagar,

H.R.B.R, Bangalore – 560043. Tel: +91 80 40992274 / 75

To
The Committee Members
26th May 2010
Apartment Owners Association
The Canopy, H.R.B.R
Bangalore

Dear Committee Members

Subject: Complete Facility Management at The Canopy,

Bangalore

At the outset, I would like to thank you for the opportunity to present our
company to your organisation.

We are a leading facility services company with a Pan India presence and
a strong track record of providing quality services consistently to some of
the most prestigious companies in India and overseas. Our headquarters
are Bangalore and we are situated barely five minutes away from your
apartment complex.

Please find given below the detailed facility management proposal. I hope
it is in line with our discussions so far. Look forward to taking this ahead at
the earliest.

Objective of the Proposal

The Canopy is a premium apartment complex situated in H.R.B.R, North
Bangalore. The complex has around 200 apartments with a well equipped
clubhouse & swimming pool. The complex also has a well landscaped
garden area. The total built-up area of the complex is around 2.2 lac sq ft.

SRB Kluh has vast experience in maintaining facilities of prestigious &

demanding corporate like Motorola, Proctor & Gamble, Avaya, Asian Age,
Macmillan Publishing as well as hotels, airports and housing complexes in
India and abroad.

The strong and well developed processes of SRB Kluh coupled with a well
trained work force enable it to deliver better quality at more competitive
prices.

SRB Kluh made a presentation to The Canopy committee members – Mr

Kishore Jaisingh, Mr Debsundar Dutta and Mr Manish Madhukar.

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Registered Office: Incube 18, Incube Business Centre, Nehru Place, New
Delhi -110019, India
Member of Kluh Service Management Group, Germany
 GF 001, Elegant Privilege, No 533, 4th Cross, Kalyan Nagar,
H.R.B.R, Bangalore – 560043. Tel: +91 80 40992274 / 75

Based on thorough site assessment to understand your requirements,

please find given below our proposal for turnkey facility management of
The Canopy. We are sure you will find our proposal competitive as well as
value added.

Proposed Facility Management Structure:

The Canopy, Bangalore

Vendors
Site
- Pest Control
Manager - The Canopy
(1) AMC’s
- Garbage
- Others

Security Multi Technicians (2) Housekeepin

Supervisor g Supervisor
(1) Plumber (1) (1)

Gardner (1)

Gymnasium Instructor (1)

Security Housekeepin
Swimming Pool Attendant (1)
Guards (10) g Staff (6)

Important Additional Information:

- 100% of the services & manpower provided by SRB Kluh will be through
its own employees and not through sub vendors, thus ensuring complete
accountability and quality.

- Our Site Manager supported by a well trained team will ensure turnkey
facility management thus relieving committee members of day to day
issues & tasks.

- Proximity of The Canopy to our Bangalore office will ensure adequate

and fast backend support w.r.t training of staff, replacement with staff on

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Registered Office: Incube 18, Incube Business Centre, Nehru Place, New
Delhi -110019, India
Member of Kluh Service Management Group, Germany
 GF 001, Elegant Privilege, No 533, 4th Cross, Kalyan Nagar,
H.R.B.R, Bangalore – 560043. Tel: +91 80 40992274 / 75

bench in case of attrition / absenteeism and quick reaction time in case of

any urgency / emergency.

- Based on our assessment, our proposed manpower cost is not only

competitive to The Canopy but also ensures a higher monthly take home
salary for the employees at site.

- Importantly our prices are inclusive of the latest minimum wage

requirement by the government and also compliant with all statutory
compliance requirements like ESI, PF etc. This safeguards the liability of
The Canopy as the principal employer.

Financial Proposal: The Canopy, Bangalore

Part 1 - Manpower
S.
No Expense Head Cost Remarks
Inclusive of Wages, New
1 Manpower Cost 1,81,324 Uniforms, Management Fee,
2 Service Tax @ 10.3% 18,676 All Compliance - ESI, PF etc.
Total Manpower Cost to The Canopy 2,00,000 As per latest minimum wage
GO effective 1st April 2010

Part 2 - Other Services

S.
No Expense Head Cost Remarks

1 Pest Control 8,500 These services can be given

2 Garbage Disposal 5,000 either in part or whole to us as
3 Fire Extinguishers 1,000 per the rates given.
4 Lift Maintainance / AMC 6,000 Alternatively The Canopy
5 Generator Maintainance / AMC 3,000 Association can contract them
6 Health Club Maintainance 1,500 directly. AMC rates do not
Total Cost to The Canopy 25,000 include cost of spares

Part 3 - Consumables
To be borne directly by the Association. Includes consumables like diesel, water, electricity,
garden and cleaning consumables etc. Our estimate is approx Rs 75000 to 90000 per month
but can vary depending on actual usage. Our team to monitor and curb cost.

Part 4 - Complimentary Machine Cleaning

Once every 4 months, complimentary machine scrubbing of all common corridors by imported
scrubbing machine costing more than Rs 2 lac. Shining corridors with increased life span of the
flooring.

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Registered Office: Incube 18, Incube Business Centre, Nehru Place, New
Delhi -110019, India
Member of Kluh Service Management Group, Germany
 GF 001, Elegant Privilege, No 533, 4th Cross, Kalyan Nagar,
H.R.B.R, Bangalore – 560043. Tel: +91 80 40992274 / 75

* Credit period of 30 days. Client needs to pay on completion of 30 days

of the invoicing period.

Regards
For S.R.B Kluh

Arif Abedin
Vice President

Mobile: +9845546950
e-mail: arif@srbuildestate.com

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Registered Office: Incube 18, Incube Business Centre, Nehru Place, New
Delhi -110019, India
Member of Kluh Service Management Group, Germany