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  • Numeric Error Codes Text Error Messages

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    JoeFernandez
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    A document listing HP printer error codes and their definitions and resolutions is summarized as follows: Error codes beginning with 13 indicate a paper jam, with the specific location provided. To resolve paper jams, remove jammed media, check for obstructions, and ensure sensors and rollers are functioning properly. Error 13.1 occurs at the paper feed area and may involve the fuser flag or sensor. Error 13.10 is a jam in the duplexer. Error 13.14 on some Laserjet models requires replacing the paper control board. Error 13.2 is also an input jam, while 13.20 and 13.21 involve jams detected on power-on, door closure, or with the door open

    Original Description:

    FALLAS

    Original Title

    MANUAL

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    A document listing HP printer error codes and their definitions and resolutions is summarized as follows: Error codes beginning with 13 indicate a paper jam, with the specific location provided. To resolve paper jams, remove jammed media, check for obstructions, and ensure sensors and rollers are functioning properly. Error 13.1 occurs at the paper feed area and may involve the fuser flag or sensor. Error 13.10 is a jam in the duplexer. Error 13.14 on some Laserjet models requires replacing the paper control board. Error 13.2 is also an input jam, while 13.20 and 13.21 involve jams detected on power-on, door closure, or with the door open

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    18 views3 pages

    Numeric Error Codes Text Error Messages

    Uploaded by

    JoeFernandez
    A document listing HP printer error codes and their definitions and resolutions is summarized as follows: Error codes beginning with 13 indicate a paper jam, with the specific location provided. To resolve paper jams, remove jammed media, check for obstructions, and ensure sensors and rollers are functioning properly. Error 13.1 occurs at the paper feed area and may involve the fuser flag or sensor. Error 13.10 is a jam in the duplexer. Error 13.14 on some Laserjet models requires replacing the paper control board. Error 13.2 is also an input jam, while 13.20 and 13.21 involve jams detected on power-on, door closure, or with the door open

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 3

    HPNumericErrorcodes

    NumericErrorcodes

    !Error019!Error2049!Error5059!Error608x
    TextErrorMessages

    !ErrorAE!ErrorFM!ErrorNR!ErrorSZ
    ERROR

    DEFINITION

    RESOLUTION

    NOTES

    Foralljammessages,dothefollowing:
    1.Removejammedprintmediafrom
    Mediaisjammedatthespecifiedlocation
    13.XX

    (andpossiblyatotherlocations).Ifthe

    PAPERJAM

    messagepersistsafteralljamshavebeen

    [LOCATION] cleared,asensororsensorlevermightbe
    stuckorbroken.

    thespecifiedlocation.Checktheentire
    paperpathforotherpiecesofmediain
    thepath.

    2.Openandclosethetopcovertoclear
    themessage.
    3.Checksensorsandflagsinthepaper
    pathforproperoperation.
    1.Removejammedmediafromthe
    specifiedlocation.
    2.Verifythepapertrayisfullyclosed.
    3.Inspectand/orreplacethefeedand
    separationrollers.

    3.0PAPER
    JAM

    Anonspecificpaperjamoccurred.

    [LOCATION]

    4.Ensurethereisnoobstructioninthe

    path,suchasatornpieceofpaper.
    5.Openandclosethetopcovertoclear
    themessage.
    6.Checksensorsandflagsforproper
    operation.
    1.Ensurethatpapertraysareloaded
    andadjustedproperlysomediacanfeed
    fromthetray.Itmightbenecessaryto
    reducethestackheightofmediainthe
    tray.
    2.Checktheinputareaforobstructions
    suchasmediainthepath.Alsocheckto
    seeiftheregistrationassembly
    damagedorunseated.

    13.1PAPER
    JAMOPEN
    INPUT
    TRAYS

    Paperdelayjamatpaperfeedarea.

    OnNXenginesthisismost
    likelythefuserflagorthe

    3.Replaceanydefectivesensorsor

    ACPM.TheACPMhasa

    flags.

    photosensorhardwiredto

    4.Verifythemediameetsthe
    specifications.
    5.Checkthepickupfeedandseparation
    rollersforunusualwear.Replaceas
    needed.
    6.Rotatethemediaintheinputtrayby

    thebackofit.

    180degreesand/orturnitover
    1.Checktheduplexerandthereararea
    oftheprinterforobstructionsor

    13.10
    PAPERJAM
    CHECK

    damage.
    Jamatduplexer.
    2.Checktheduplexerforproper

    DUPLEXER

    operation.Replacetheduplexerifa

    Ona5si,8000,or8100
    serieslaserjetaDuplexJam
    canbecausedbyatray2
    and3feedassemblyfailure.

    sensorisdefective.
    13.14

    ForLaserjet5si.Thiserroriscausedbya
    defectivepapercontrolPCA

    ReplacepapercontrolPCA.

    1.Checktheinputareaforobstructions
    suchaspaperinthepath.Alsocheckto
    seeiftheregistrationassemblyis
    damagedorifthetransferrollerisout
    ofplace.
    2.Replaceanydefectivesensorsor
    flags.

    13.2PAPER
    JAMOPEN
    INPUT

    Paperstoppedjamatpaperfeedarea.

    3.Ensurethemediadoesnotexceed
    themaximumlength.

    TRAYS

    OnNXenginesthisisan
    inputjam.

    4.Ifmultiplesheetsarefeeding,it
    mightbenecessarytofanthemedia
    andreducethestackheight.Also,
    replaceseparationpad.
    5.Verifythatthefuserisproperly
    installed.
    1.Removeallmediainthepaperpath,
    andthenopenandclosethetopcover.

    13.20
    PAPERJAM

    Mediastoppedinthepaperpathduring

    CHECK

    poweronorwhenthetopdoorwasclosed.

    REARDOOR

    2.Ifthemessagepersistsafterall

    mediaisremoved:Checkifmediais
    jammedintheprefeedarea.Replace
    anydefectivesensorsorflags
    1.Clearthejamandclosethetopdoor.

    13.21DOOR
    OPENJAM

    Thetopcoverwasopenwhileprinting.

    2.Ifthemessagepersists,checkthe

    topdoorswitchforproperoperation.
    1.Checkthetransferrollerandsmall
    mediabelttoensuretheyareoperating
    andcanfeedprintmedia.
    2.Checkthepaperpathforobstructions
    atthetransferroller,tonercartridge,

    13.5PAPER
    JAMCHECK

    Paperdelayjamatfuser.

    paperfeedassembly,andfuser.
    3.Replaceanydefectivesensorsor

    REARDOOR

    Ifstillpersistsreplace
    fuser,thenDCcontroller.

    flags.
    4.Turnthemediastackoverand/or
    rotateitby180degreesintheinput
    tray.
    1.Checkthepaperpathforobstructions
    13.6PAPER
    JAMCHECK

    atthefuserandoutput/deliveryarea.
    Paperstoppedjamatfuser.

    REARDOOR

    2.Replaceanydefectivesensorsor
    flags.
    1.Removejammedmediafromthe
    specifiedlocation.
    2.Verifythepapertrayisfullyclosed.
    3.Inspectand/orreplacethefeedand
    separationrollers.

    13.99
    PAPERJAM
    [LOCATION]

    Anonspecificpaperjamoccurred.

    4.Ensurethereisnoobstructioninthe
    path,suchasatornpieceofpaper.
    5.Openandclosethetopcovertoclear
    themessage.
    6.Checksensorsandflagsforproper
    operation

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