TRENDS IN

OUTSOURCING IN INDIA

PRESENTED BY

PARITOSH PANDEY
PRASHANT SAXENA
PRIYANKA ARYA
DEFINITION
Sourcing your operations to a
qualified
external entity through a contract,
thereby
– Improve efficiency in core
processes
– Improve shareholder Value
– Increase profits
– Growth
– Innovate products
– Insulate from risk
BENEFITS OF
OUTSOURCING
• Organizations stay lean and focused
• Greater accountability and quality
improvement
• Core business focus
• Access to the latest technology
• No infrastructure cost
• Constantly rising customer expectations
• Operational savings
• Shared risk



INDIA AS A OUTSOURCE
DESTINATION

Labor pool
Costs
Government
Infrastructure
Expertise
Major US customers
 WHY COMPANIES OUTSOURCE

Focus in-house resources on core

functions
Personnel cost savings
Improved quality of ITES
Increased flexibility
Increased access to new technology
Provide alternative to in-house costs
Stabilize information systems costs



Technology cost savings

Re-engineer process
Reduce technological
obsolescence risk

WHICH SECTORS ARE BEING
OUTSOURCED?

INFORMATIONTECHNOLOGY
PROGRAMMING
LOGISTICS
HUMAN RESOURCES
PURCHASING
TRENDS IN OUTSOURCING
 Companies are now outsourcing more
functions than just IT
 Even the govt is starting to outsource
“white collar jobs”
 Most major companies are turning to
outsourcing to stay competitive in the
global economy
 Companies rely on their “core
competencies” while trying provide
better customer service and lowering
costs
 Companies now outsourcing for long-