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    The Profile Based Service Vehicle Owners' Priorities

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    AutoVitals
    The document describes a vehicle profile-based service called AutoVitals that categorizes owners' priorities into safety, reliability, and driveability/comfort. It establishes minimum, standard, and extended service levels for each category to define importance. Jobs are mapped to service levels and owners can confirm recommended jobs or modify the service level to explore additional benefits using the PMExplorer tool, which can be customized for individual shops.

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    The Profile Based Service Vehicle Owners' Priorities

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    AutoVitals
    10 views7 pages
    The document describes a vehicle profile-based service called AutoVitals that categorizes owners' priorities into safety, reliability, and driveability/comfort. It establishes minimum, standard, and extended service levels for each category to define importance. Jobs are mapped to service levels and owners can confirm recommended jobs or modify the service level to explore additional benefits using the PMExplorer tool, which can be customized for individual shops.

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    ProfileBasedServices

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    The document describes a vehicle profile-based service called AutoVitals that categorizes owners' priorities into safety, reliability, and driveability/comfort. It establishes minimum, standard, and extended service levels for each category to define importance. Jobs are mapped to service levels and owners can confirm recommended jobs or modify the service level to explore additional benefits using the PMExplorer tool, which can be customized for individual shops.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    10 views7 pages

    The Profile Based Service Vehicle Owners' Priorities

    Uploaded by

    AutoVitals
    The document describes a vehicle profile-based service called AutoVitals that categorizes owners' priorities into safety, reliability, and driveability/comfort. It establishes minimum, standard, and extended service levels for each category to define importance. Jobs are mapped to service levels and owners can confirm recommended jobs or modify the service level to explore additional benefits using the PMExplorer tool, which can be customized for individual shops.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 7

    The profile based service

    Vehicle owners’ priorities


    AutoVitals describes each vehicle owner‘s
    profile in three categories

    • Safety
    • Reliability
    • Driveability/Comfort

    6/2/2008 2007 Connected Performance LLC 2


    The profile based service
    Service levels
    For each category up to three service levels define
    the vehicle owner’s importance
    • Minimum - keep the car running
    • Standard - peace of mind
    • Extended - health monitoring on the go

    6/2/2008 2007 Connected Performance LLC 3


    The profile based service
    Jobs per service level
    All jobs are mapped to the service levels

    6/2/2008 2007 Connected Performance LLC 4


    The profile based service
    Recommended to vehicle owners
    For each visit vehicle owners either confirm a job
    selection based on his/her profile..

    6/2/2008 2007 Connected Performance LLC 5


    The profile based service
    Exploring the missing benefits
    ..or change the service level and explore the
    missing benefits

    6/2/2008 2007 Connected Performance LLC 6


    The profile based service
    The PMExplorer
    Modify AutoVitals’ default settings in the PMExplorer
    and tailor it to your shop

    6/2/2008 2007 Connected Performance LLC 7


    Quick PMExplorer Reference
    PSS: Personal Lowest charge per
    1 Work unit = visit (e.g., for
    Service
    6 minutes inspections only)
    Schedule

    Tick: Multiple of the oil change Last visit when the job was
    interval performed (ideal schedule)

    6/2/2008 2007 Connected Performance LLC 8

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