Key Factors Worksheet

To begin the evaluation process, review the command/staff’s Organizational Profile. List the command’s Key Factors
using the Areas to Address (Organizational Environment, Organizational Relationships, Competitive Environment,
Strategic Context, and Performance Improvement System) in the order presented in Preface: Organizational Profile
section in the 2008 Baldrige Criteria for Organizational Performance Excellence booklet.
P.1a Organizational Environment
•
P.1b Organizational Relationships
•
P.2a Competitive Environment
•
P.2b Strategic Context
•
P.2c Performance Improvement System
•

Site Visit Use Thinking about the Organizational Profile questions, did the team have any new insights about the command/staff during the
site visit? If so, please refine the key factors to reflect the new understanding and ensure your evaluation considers the refined key factors.

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