The PT Jazz Assessment Model

As noted in the schematic below, the assessment model

has four major elements of action by the performance technologist:

™ Preparation
™ Client Links
™ Data Collection
™ Outcomes

These elements are supported by two other influences: knowledge of

institutional template models (ITM) and styles of assessment.

PT Jazz Model
Preparation
Client Link Outcomes
Goal
Evidence of Rapport Findings
Success Confirm Recommendations
Plan Trust Action Plans
Feedback ----------------
Monitoring
Desk
Evaluation
Research

Data Collection
Quality Sensory Data

See – Hear - Touch - Smell - Taste

Observe Willing
Styles Knowledgeable Institutional
Informants Reliable Template Model
Columbo ≅≅ Interviews -------------
Joe Friday ≅≅ Focus Grps Frequency Structures
Jack Bauer Verify Processes
___________ ________ ______________
Best Practices
Analyze ITA Match

Peripherals Customers Employees

Contact: Steven J. Kelly, Partner KNO Worldwide

www.kno.sk steven.kelly.kno@gmail.com

© KNO 2009