LAURA LOPEZ

108 East 14th Street Apt # C

Mesa, Az. 85201

(480) 835-3007

OBJECTIVE:
Seeking a position in a results-oriented company with the opportunity contribute and
receive advancement upon performance.

EXPERIENCE:

Franciscan Florist Santa Clara, CA

09-20-06/08-30-07
Customer Service/Cashier/Dispatcher/Driver
Waited on customers, took customer ordered by phone and internet. Took inventory,
ordered supplies, and wrote down, incoming shipments. Dispatcher to Driver’s for
customer’s delivery. And Delivered Flowers.

Good- Will Ins. Mesa, AZ

01-01-06/06-20-06
Customer Service Manager
Observed Opening and Closing of Store Procedures. Counted Store Safe and Cash
drawers for opening, closing shifts. Trained new employees. Communicated with
customer and employees at all levels, handed problems in professional manner.

JoAnn’s Fabrics Mesa, AZ

01-04/05-04
Cashier/Customer Service
Observed opening and closing procedures, balanced register, assisted customers in their
selections, communicated with customers at all levels, handled customer problems in
professional manner, and mechanized the sales floor.

Bashas Mesa, AZ
04-02/11-04
Cashier/Deli/Bakery
Cashiering responsibilities, customer service, maintained a neat and sanitary work area in
accordance to regulation.

Home Depot Mesa, AZ

10-00/06-02
Customer Service/Cashier
Greeted Customers, Cashiering reponsibilities, assisted and answered any question that
customers had. Maintained a neat and sanitary work area in accordance to regulations.

Circle K Mesa, AZ
05-01/12-01
Supervisor
Trained new employees, customer service, and employee drawer control for opening and
closing shifts.

K-Mart Mesa, AZ
06-97/12-00
Customer Service Supervisor
Trained new employees, customer service, counted employees cash drawer for opening
and closing shifts.

Education:
1994.1995 Mesa Community College – Mesa, AZ
1994.1996 South Mountain College – Mesa, AZ
1968-1970 East Side Beauty College – San Jose, CA
1964-1968 W.C. Overfelt High School – San Jose, CA

SKILLS: Basic keyboarding skills, ten key by touch, experienced customer service
skills, professional communication abiliites, and experienced in handling money.