INTER- PERSONAL SKILLS

This Interpersonal skills delivers key concepts

and techniques that maximizes your staff's
ability to converse with his Fellow colleagues and
his Superior and develops the spirit of
Professionalism in his/her communication and
maintains competitive advantage for your
organization .
 Effects of Inter-Personal
Skills :
• It helps to bring greater harmony and
efficiency to the office by improving each
person’s own interpersonal skill and teaching
managers, supervisors and staff how to
Understand the benefits of conversing with
Effective Communication
entifies barriers that prevent the Mis communication among
peers and Officials .

• It also enables the Individuals of the Organization to access

their own Interpersonal Style of their communication .

lso it enables them to learn how their behaviour effects other

• It even helps to Choose words that are appropriate for
each situation
•Also persist Use body language to help get their
message across
•Allows them to Learn how to give and receive
constructive feedback
•Enables Sharpen their listening skills
•Improve one’s assertiveness skills
•Increase understanding of how others perceive and
respond to you
•Identify what types of situations create conflict for you
•Develop skills to communicate positively in conflict
situations
•Develop skills to give feedback in a constructive and
 Core Competency of IP skill

The single most important observation is that

the objective of this communication is Not the
transmission but the reception. The whole
preparation, presentation
and content of a speech must therefore be
geared not to the speaker but to the
audience
~ Gayathri Suraparaju