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  • Texting in A Business

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    Uceda Institute, School of Orlando
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    Texting can be an effective business tool for marketing, customer communication, and operations according to students in a marketing class. Students suggested texting existing customers about new products and promotions to create loyalty, using texts to inform staff about daily changes or emergencies, and offering rewards for customers who place orders by text which have fewer errors than phone orders.

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    Texting in a Business

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    Texting can be an effective business tool for marketing, customer communication, and operations according to students in a marketing class. Students suggested texting existing customers about new products and promotions to create loyalty, using texts to inform staff about daily changes or emergencies, and offering rewards for customers who place orders by text which have fewer errors than phone orders.

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    7 views1 page

    Texting in A Business

    Uploaded by

    Uceda Institute, School of Orlando
    Texting can be an effective business tool for marketing, customer communication, and operations according to students in a marketing class. Students suggested texting existing customers about new products and promotions to create loyalty, using texts to inform staff about daily changes or emergencies, and offering rewards for customers who place orders by text which have fewer errors than phone orders.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
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    of 1

    Texting in a Business Environment

    - Professional English In Use (marketing)

    Students in this marketing oriented class made the following suggestions for use of text
    messaging in their business:

    - Texting is an excellent tool to create repeat business and customer loyalty

    - Texts can inform existing customers about new products and services or inform about special
    promotions.

    - Texting can be used for immediate feedback to staff, unforeseen events during the business day
    or inform about emergencies.

    - Customer can receive awards for sending text messages or placing orders by text. (Free drinks
    or free desserts) Orders placed by text have a lower error incidence than orders placed by phone.

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