Professional Documents
Culture Documents
Rajeev Kamineni (Jan 1999)
Rajeev Kamineni (Jan 1999)
Petrovic dejan(2006)
Relevant behaviral characteristics of online consumers are examined. The
result is translated into a set of impolementation activities on strategic &
technological level. E-tailing increase customer loyalties and referrals.
David anderson(2006)
Consumer’s attitude can be changed by some key drivers (convenience,
time-efficiency & personal control) which are facilitated by internet.
online shopping changed the face of retail environment.
Ogenyi ejye omar, alan hirst(2006)
Internet changes women’s attitude towards apparel shopping .
Positive features (convenience, ease of use, efficiency ) are
more important than negative features( security, privacy, and
fraud).
Shun&yunjie(2006)
Consumers are grouped with different intentions and
motivations into four distinct categories: exploration,
entertainment, shopping information. E-tailing is for software,
books, electronics and music.
Ruiling Yan , John Wang(2009)
Identify the effect of consumer online purchase costs on firm
performances in online and traditional channel competition.
Analyze the impact of consumer online purchase costs, retailer
transaction costs, and managerial implication.