ORGANISATIONAL BEHAVIOR

JOB SATISFACTION
• INTRODUCTION:

• Job satisfaction describes how content an individual is

with his or her job. The happier people are within their
job, the more satisfied they are said to be.
• Job satisfaction is a very important attribute which is
frequently measured by organizations.
• Generally Management designs the job in such a way to
enhance job satisfaction and performance
APPROACHES TO MEASURE JOB SATISFACTION

. The two main widely used approaches are :

• Single Global Rating  

• Summation of Job Facets.

 IMPORTANCE OF JOB SATISFACTION
JOB SATISFACTION AND EMPLOYEE PERFORMANCE
SATISFACTION AND PRODUCTIVITY

• Organizational level

• Individual level
FACTORS AFFECTING JOB SATISFACTION:
• According to researchers although there is no clear factor
or variable for job satisfaction, there are some factors
which are common in almost all the cases. They are
• Work Environment
• Compensation
• Teamwork
• Quality of Projects
• Work-Life Balance
• Bureaucracy & Politics
• Recognition and Respect
 EFFECT OF JOB SATISFACTION

The Effect of Job Satisfaction on Employee Performance

A study of the Indian situation confirmed the positive

interrelationship between job satisfaction, job performance
and job motivation.
 EFFECT OF JOB SATISFACTION
Active

VOICE LOYALTY
Resistive Supportive

NEGLECT EXIT

Passive
 EFFECT OF JOB SATISFACTION
Job Satisfaction and Absenteeism

Absenteeism is a habitual pattern of absence from a duty

or obligation.

Studies have shown a consistent Negative relation between

Job Satisfaction & Absenteeism
 EFFECT OF JOB SATISFACTION
Job Satisfaction and Turnover

Turnover is the rate at which an employer gains and loses

employees. Turnover is measured for individual
companies and for their industry as a whole. High
turnover can be harmful to a company's productivity if
skilled workers are often leaving. Turnover is also
Negatively related to turnover
 EFFECT OF JOB SATISFACTION
Job Satisfaction and OCB

Organizational Citizenship Behaviors (OCBs) are a special

type of work behavior that are defined as individual
behaviors that are beneficial to the organization and are
discretionary, not directly or explicitly recognized by the
formal reward system.

Job satisfaction is Positively related to Job Satisfaction

JOB SATISFACTION IN DIFFERENT CULTURES

• Studies reveal that Job Satisfaction Is higher in western

Culture
• In Asian countries most of them are least satisfied with
there compensation and benefits
• Compared with other Asian Countries, Indian workers are
more happier with there Work Environment, Teamwork,
Supervision, and Training
 Conclusion

Job Satisfaction is 1 of the Important factors for an

Organization Success & Managers should always be
interested in knowing & improving the Job Satisfaction of
the Employee’s
THANK YOU