Job Posting Title Manager - Business Analytics

Responsibilities Reporting

- Closely adhere to the Business Reporting & Analysis

(BR&A) reporting schedule to ensure monthly
performance reports are processed, validated and
distributed on a timely manner.
- Generate monthly automated reports using SAS
Enterprise Guide (EG) spanning all functions and
organisations within the Commercial Card business unit.
- Work with Business Planners to maintain accurate
customer portfolio definitions & targets
- Generate monthly dashboards for the Business
Reporting & Implementation teams
- Deliver complex ad-hoc reports and analysis
- Work with the Business Reporting team to drive
reporting and application process improvements
- Provide training & guidance to the planner community
on Business Reporting processes
- Assist with VP Scorecard, Headcount and Global HQ
reporting requirements
- Ensure compliance to American Express Information
Security standards

Planning

• Support the annual charge volume planning process

• Assist with target setting for acquisition and servicing
channel personnel
• Support charge volume and sales incentive forecasting
activities (2+10F, 8+4F, etc) as required

Incentives

• Assist with the production and validation of quarterly

incentive statements
• Assist with the monthly My Signings changes and
lower level tracking inputs
• Work with Sales Planners to ensure the Monthly BCV
Report is accurate

Required Qualifications Graduate or Post-Graduate

• Over 3 years reporting and analysis experience with

Microsoft Excel
• SAS / SAS Enterprise Guide experience strongly
preferred
• Highly developed analytical skills
• Strong knowledge and understanding of database
applications
• Complex data manipulation experience highly
desirable
• High level of attention to detail
• Strong organisation and time management skills
• Great teamwork drive with strong relationship
management
• Ability to communication effectively across all levels of
the business