• Segmentation is just an initial stage. • Market Targeting is the ultimate purpose. • The selection of the specific market segment is known as Market Targeting. • The company can target any number of segments. • What should the company do to succeed in the all the chosen segments? • What differentiation is required for the different segments? • Can it make and deliver different offers for different segments? • What different marketing strategies should it adopt to differentiate itself? Steps in Choosing the Target Market • Evaluating the worth of each segment
• Check if it is better to select the whole market or only a few segments
• Look to segments which are less appreciated by the current offers
• Check if the firm has an advantage to serve that specific segment
• Check firm’s resources; marketing programs?
• Finally, choose a segment that is most appropriate for the firm
• Example: Bata – lower segment, Airtel Broadband – cherry picking Illustration of Market Targeting • Example of bathing soaps • Two segments in India – Premium segment – Popular segment
• Evaluation:
a. Is it sizeable? (Popular 80% and Premium 20%)
b. Is it growing? (Popular 10% and Premium 20% per annum)
c. Is it profitable? (Premium more margins)
d. Is it accessible? (Entry barriers, competitors)
e. Compatibility of firm’s resources and capabilities (Popular – high cost) Wrong targeting – COSTLY!! • Some MNC’s was not successful because