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AP Best Practices Kit 01
AP Best Practices Kit 01
AP Best Practices Kit 01
business units.”
budgeting processes. The result is a company with significantly improved financial management and
stronger, more competitive business management.
— APQC survey
This white paper outlines the budgeting, forecasting, and reporting best practices
and related technologies that have been adopted by leading companies.
First and foremost, it is critical that a company’s culture embraces and rewards
planning. Excellent business management requires excellent financial management,
which in turn requires a company-wide commitment to excellence in budgeting,
forecasting and reporting.
advantage of a recovery.
BEST PRACTICE #3: START AT THE TOP — AND THE BOTTOM
— Business Performance
Management Magazine
An important ingredient in successful budgeting and forecasting lies in a company’s
ability to plan from the bottom-up and to meet top-down strategic objectives.
Some companies establish top-down targets and then turn the annual budget
process over to finance, with a mandate to meet the numbers. Other companies
require detailed bottom-up planning, and then “plug” the total company numbers at
the top so that the plan meets strategic targets. Neither of these approaches reflects
a commitment to planning excellence.
> Is supported by department managers, because they helped create it and will be
rewarded for meeting it.
> Is supported by senior management, because the operational goals are aligned
with the strategic goals.
any other factor. with each other. Finance can play a key role in facilitating the coordination of plans
across the company.
— Business Performance
Management Magazine
All businesses, particularly those in flux, are better served by a planning process that
planning outcomes, those that can quickly adapt to change in the company or in the market. The key elements of
use rolling forecasting save a such a process are:
median of 25 days on their annual
budgeting cycle.
Frequent Re-forecasting: Especially in fast-moving, quickly growing businesses with
— APQC survey multiple market pressures, forecasting may be needed on a monthly or even
biweekly basis. Ongoing re-forecasting will help managers to continually answer
critical questions such as “What did we expect?”, “How are we doing against our
plan?”, and even more importantly, “How should we adapt our plans as a result?”
Significant, unforecastable
changes to the environment…can
happen anytime. Any company
BEST PRACTICE #6: MODEL BUSINESS DRIVERS
An important feature of a first-rate budget or forecast is that it is based on a model
can respond to events
with formulas that are tied to fundamental business drivers. Simply importing and
haphazardly, but those that have
the right planning processes in
manipulating past actuals does not reflect the underlying cause and effect
place can respond faster and in a relationships in a business. Building modeling into plans provides a way to ensure
more coordinated fashion. appropriate consistency across functions. It also provides a way to promote planning
coordination between functions. For example, future sales forecasts can be tied to the
— Business Performance marketing expenditure needed to generate the necessary number of leads.
Management Magazine
Finance can provide managers with a useful model that includes information about
past actuals and current headcount, as well as formulas that are driven by
assumptions. This does not violate the best practice of requiring department
managers to be responsible for creating their own budgets. Instead, it saves them
time by providing a solid framework to flesh out — a starting point that contains
important information about their organizations’ relationships to other functions. It
also harmonizes with the best practice of collaboration across functions.
A focus on material content in budgeting will free managers from unnecessary detail,
enabling them to produce better plans. While supporting detail can provide audit
trail and insight into managers’ thinking, more detail does not necessarily make for a
better plan.
exploring the “what if.”
> Avoid false precision. A complex model might not have any more precision than a
— Hackett Group simpler model. More detail and intricate calculations can lure managers into the
trap of thinking their plan is therefore more accurate.
> Monitor volatile — not stable — accounts. Efforts are best spent on fluid expenses
such as headcount and compensation.
> Aggregate accounts. The budget does not need to reflect the same level of detail
as that in the general ledger. Even if the GL has 15 different travel accounts,
days in advance.
is even shared. And plans based on stale data and assumptions are of no value.
— APQC survey According to the Hackett Group, the average annual planning and budgeting process
is three to five months long. A plan that takes this long to prepare is out of date by
the time it is completed. The Hackett Group reports that world-class organizations, on
the other hand, spend less than two months preparing the annual plan.
rely less on Excel.
effectively. re-forecasting unfeasible.
— Business Performance > Spreadsheets are incapable of supporting the kind of iterative planning needed in
Management Magazine a changing business environment.
and outsource everything else.
supporting a faster, more flexible, and adaptive approach to planning. By using an
— Ventana Research on-demand, dedicated budgeting and planning application that is delivered over the
web, organizations are able to implement the best practices outlined in this paper.
> Integrated: Strategic, operating and financial plans reside in one system. Managers
do not need to keep their own planning systems on the side.
> Adaptive: Simplified version control and the ability to frequently reforecast allow
companies to respond to business changes with “what if” scenarios as often as
necessary.
> Efficient: Finance managers and department managers spend less time managing
data, and more time managing the business.
> Relevant: Customized views for managers increase adoption and ownership.
Formula capabilities enable modeling business drivers.
> Accurate: Plans contain fewer errors, since broken links, stale data, improper
rollups, and missing components have been eliminated.
> Providing affordable, full-featured modeling software that automates the ongoing
cycle of budgeting, forecasting and reporting, so that managers can quickly and
easily formulate coordinated plans.
> Enabling companies to use timely and accurate information to analyze and
respond in real time to changes in their business environments.
> Reducing the requirement for corporate IT, with a hosted, web-based software
solution that is instantly available and requires no new IT infrastructure or resources.
Copyright © 2005, Adaptive Planning Best Practices for Budgeting, Forecasting and Reporting | 9
Spreadsheets: An Inadequate Solution for
Budgeting, Forecasting and Reporting
TABLE OF CONTENTS
Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
While spreadsheets are good desktop personal productivity tools, they are not
collaborative planning applications. As the planning process extends beyond a single
user, spreadsheets fail to support a complex planning process. They were never
designed for multiple users. They were not intended to be the foundation of a
dynamic, shared function like financial planning. And they certainly weren’t designed
to provide the security required for financial information.
All companies — large and small — have complex financial planning processes.
Mid-market organizations should not settle for the limited functionality of simple
spreadsheets when their financial planning process involves multiple people,
requires real-time access to data and demands comprehensive security.
The good news is that there are excellent alternatives available today. Finance managers
should look for a purpose built application, such as Adaptive Planning, that is:
> Creates a single data repository for all financial plans, forecasts, and reports
> Affordable
ownership by business units.”
Distributing and consolidating the data needed during the budgeting and
forecasting process is difficult, involving multiple steps, each with its own
> First, the finance manager puts together a master budget spreadsheet.
budgets than those that don't.
> Next, the finance manager manually segments the master budget spreadsheet
— APQC benchmarking survey into pieces by department, creating multiple smaller spreadsheets for each
department manager to view and update. For some organizations, this can mean
tens or even hundreds of spreadsheets that must be manually distributed. Links
between spreadsheets are easily broken in this process resulting in missed
information, inaccurate numbers and wasted time correcting the links.
> Third, the finance manager must email the spreadsheet segments to each
department manager. As is often the case in a manual process, departments can
be missed or a spreadsheet can be mistakenly sent to the wrong department,
leading to security breaches, regulatory non-compliance, and time wasted
resending the right files.
> Next, the finance manager must manually follow up with each department
manager to collect the spreadsheets. Inevitably, not all the spreadsheets will be
returned on time or the data will be incomplete.
> Finally, the finance manager must consolidate each of the spreadsheets back into
the master spreadsheet, spending a significant amount of time ensuring that
departmental finance managers use the latest version of the spreadsheets, enter
the right data at the right level of detail, and do not break formulas or otherwise
alter the spreadsheets.
In addition, there is the likelihood that the data is old before it has even been shared.
It’s not real-time, and therefore, impossible to trust with real certainty.
Budgeting and forecasting is not just about collecting data, it is also about
understanding how the business is running and being prepared for change. When
businesses are in flux — due to growth, cutbacks, new product introduction,
acquisition or divestiture — conducting careful scenario analysis becomes critical.
But using spreadsheets for such complex analysis quickly escalates from difficult
their business. the model. And if the change requires input from department managers, it can take
days, or even weeks, to develop the new model structure, collect the relevant data,
— Business Finance Magazine
and then analyze it once it has been collected. Such delays make it difficult for
businesses to react quickly to changes or to take advantage of business opportunities.
exploring the “what if.”
30 to 90 percent of all
spreadsheets suffer from at least
one major user error. The range in
With spreadsheets, organizations face numerous compliance-related risks, including:
error rates depends on the > Data security — Because there is little to no security inherent in a spreadsheet
complexity of the spreadsheet model, they make it virtually impossible to ensure that the data has not been
being tested. In addition, none of
tampered with, viewed by unauthorized individuals within the company — or
the tests included spreadsheets
worse — forwarded to others outside the company.
with more than 200 line items
> Data inconsistency — Multiple versions of spreadsheets floating around in email
where the probability of error
make it difficult to ensure that analyses are performed on the most up to date
approaches 100 percent.
financial plan or forecast.
— The Journal of > Audit trails — Spreadsheets lack audit trail capabilities that allow financial
Property Management managers to see who made changes and when.
Getting everyone in the organization “on the same page” is not just a good idea; it is a
financial best practice. Operating with critical information scattered around the
organization in spreadsheets is a virtual guarantee that at least some key members of
the management team will be working from old, out-of-date numbers.
larger companies.
generates a plan based on the wrong set of numbers. And only a matter of time
— CFO IT before the impact of that mistake is material.
But clearly the process with spreadsheets is just too time consuming. Finance
must be able to quickly reforecast and engage department managers in that
planning processes.
budgeting in today’s dynamic companies. Large companies have known this for years
— Forrester Research and have standardized on a number of enterprise solutions — Hyperion, Cognos, and
Cartesis to name a few. But the lengthy implementation times, high costs and large
staffs required by these solutions make them ill-suited to mid-sized companies.
1. Easy to use
Adaptive Planning delivers an easy and intuitive system that brings the power of
large-scale enterprise financial planning systems to mid-market organizations. Unlike
other mid-market solutions, Adaptive Planning requires no installation because it is a
hosted solution — making it fast and easy to migrate from spreadsheet-based
planning. And it’s easy to use — eliminating the need for extensive training and
ensuring adoption.
With customized secure access, each user can see only what they’re responsible for.
There’s no learning how to navigate to the right place, and users can’t make a
mistake and fill out the wrong information.
For mid-size companies, the fastest to implement, easiest to use and most cost
effective approach is to use a hosted solution like Adaptive Planning. Adaptive
Planning delivers the powerful financial planning and analysis capabilities that
mid-sized organizations need — affordably and with zero IT impact.
Copyright © 2005, Adaptive Planning Spreadsheets: An Inadequate Solution for Budgeting, Forecasting and Reporting | 9