Download as docx, pdf, or txt
Download as docx, pdf, or txt
You are on page 1of 2

Functions of food and Beverage department

-is to supply foods on the guest in the hotel. And without them hotel would be nothing.

-is to provide food and drinks, such as the bar, restaurant and room service.

What is a bartender?
A bartender (also barkeeper, barkeep, barman, barmaid, or tapster, among other names) is a
person that serves beverages behind a bar in a bar, pub, tavern, or similar establishment. This
typically includes alcoholic beverages of some kind, such as beer, wine and cocktails, as well as
soft drinks or other non-alcoholic beverages. A bartender, in short, "tends the bar". A bartender
may own the bar or may be an employee. The term barkeeper may carry a connotation of being
the bar's owner.

In addition to their core beverage-serving responsibility, bartenders also:

 take payment from customers (and sometimes the wait staff)


 maintain the liquor, cocktail garnishes, glassware and other supplies or inventory for the
bar (though some establishments have barbacks who help with these duties)

In establishments where cocktails are served, bartenders are expected to be able to mix hundreds
to thousands of different drinks.[1]

A mixologist is bartender or other person who specializes in the creation of cocktail recipes. The
term usually implies special expertise and professionalism.

Bartenders also usually serve as the public image of the bar they tend, contributing to as well as
reflecting the atmosphere of the bar. In some establishments focused strictly on the food, this can
mean the bartender is all but invisible. On the other extreme, some establishments make the
bartender part of the entertainment, expected perhaps to engage in flair bartending or other forms
of entertainment, such as those exemplified in the films Cocktail and Coyote Ugly. Some bars
might be known for bartenders who serve the drinks and otherwise leave a patron alone, while
others want their bartenders to be good listeners and offer counseling (or a "shoulder to cry on")
as required. Good bartenders help provide a steady clientele by remembering the favored drinks
of regulars, having recommendations on hand for local nightlife beyond the bar, or other
unofficial duties. They are sometimes called upon for answers to a wide variety of questions on
topics such as sports trivia, directions, or the marital status of other patrons.

In regions where tipping is the norm, bartenders depend on tips for most of their income.
Bartenders are also usually responsible for confirming that customers are of the legal drinking
age before serving them alcohol.
Qualities of a Bartender
A Bartender is one who tends a bar; usually
a wet-bar with alcoholic drink offerings, though many bars include other beverages and even
food. 

Bartenders mix, pour and serve drinks for patrons of bars, taverns, inns, restaurants, and
similar establishments.  Bartenders also frequently carry on friendly conversations with
customers as they sip their drinks.

Bartenders trained in mixology learn how to create numerous commonly requested mixed
drinks.  Bartenders should also learn how to deal with people; especially people under the
influence of alcohol. 

A Bartender must have grit, in order to be able to hold his/her own with some patrons who
might become rowdy after a few drinks.   A Bartender should be friendly and courteous to
patrons and customers, yet should be able to be firm as well.  A Bartender should also
understand basic business operations, and should have solid organizational skills.

Today's Bartender might also be well-advised to learn how to tell when patrons and
customers have had enough to drink; and how to effectively and politely explain that to the
patrons in question. 

A number of court cases have been brought against Bartenders who allegedly acted
irresponsibly by not stopping a patron from consuming too much alcohol; which patron later
drove a car and crashed, killing him/herself.

You might also like