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  • Charlotte Mecklenburg Library Volunteer Orientation Presentation

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    LibraryJournal
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    This document provides information for volunteer orientation at a library. It begins with a quote about how small groups can change the world. It then discusses trends in library circulation, staffing, and volunteer numbers. The document outlines the mission and rights of volunteers. It details some perks of volunteering, such as acquiring new skills. The rest of the document covers practical topics like the volunteer handbook, Dewey Decimal system, customer service, and contacts for volunteers.

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    This document provides information for volunteer orientation at a library. It begins with a quote about how small groups can change the world. It then discusses trends in library circulation, staffing, and volunteer numbers. The document outlines the mission and rights of volunteers. It details some perks of volunteering, such as acquiring new skills. The rest of the document covers practical topics like the volunteer handbook, Dewey Decimal system, customer service, and contacts for volunteers.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    796 views15 pages

    Charlotte Mecklenburg Library Volunteer Orientation Presentation

    Uploaded by

    LibraryJournal
    This document provides information for volunteer orientation at a library. It begins with a quote about how small groups can change the world. It then discusses trends in library circulation, staffing, and volunteer numbers. The document outlines the mission and rights of volunteers. It details some perks of volunteering, such as acquiring new skills. The rest of the document covers practical topics like the volunteer handbook, Dewey Decimal system, customer service, and contacts for volunteers.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 15

    Volunteer Orientation

    “Never doubt that a small group of thoughtful, committed citizens can


    change the world; indeed, it's the only thing that ever does” (Margaret
    Mead)
    Expanding Minds, Empowering Individuals, Enriching Community
    Circulation vs. Staffing Capacity
    7400000 700

    7200000
    600

    7000000

    500
    6800000

    6600000 400

    6400000
    300

    6200000

    200
    6000000

    100
    5800000

    5600000 0
    FY07 FY08 FY09 FY10 FY07 FY08 FY09 FY10 FY11
    A little help?!
    System-Wide Volunteer Trends
    Total # of Volunteers Total Hours Donated
    Your mission should you choose to accept it:
    • Bring
    community
    input
    • Advocate
    • Commit 6
    months
    (or longer)
    Volunteer Rights
    • Meaningful
    assignments
    • Treated as co-equal
    • Effective
    supervision
    • To receive
    recognition
    Volunteer Perks
    • It’s FUN! - Rewarding nature of serving community

    (and be appreciated for it.)


    • Acquire new skills and gain recognized work experience.
    • Expand your social horizons.
    • Keep up with the latest books.
    • Contribute to the success of the largest, busiest, premier library
    in North Carolina.

    5
    Volunteer Handbook
    • Every volunteer has an assigned schedule
    • Call us if you are going to be late or absent
    • Notify Volunteer Point Person (VPP) if you are
    going on vacation or taking time off
    • Serve with same high standard of
    professionalism as staff
    • Patron Privacy Guidelines/Confidentiality
    Nuts & Bolts of Dewey
    • Collections / formats
    • E, ER, J, YA, AAF, M, R, W,
    Bio, Reference
    • “Mc” vs. “Mac”
    • 100s, 200s, 300s, 741.5, etc.
    Customer Service on the Floor
    • Directional
    questions
    • Book
    recommendations
    • Subject related
    Reference
    Questions
    Volunteer Contacts
    for Matthews Branch Library
    Nancy Granzen 704.416.5012
    ngranzen@cmlibrary.org

    Chris Morgan 704.416.5002


    cmorgan@cmlibrary.org
    Volunteer Program Contacts
    Robin Doermann 704.416.5202
    rdoermann@cmlibrary.org

    Mark Engelbrecht 704.416.5201


    maengelbrecht@cmlibrary.org
    Thank you!

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