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Topic : SOP about individual level for Education consultancy firm.

1) Introduction;

Company name;

2) Situation;

3) Mission;

4) Vision;

5) Hierarchy;

The whole Estimation of this firm will be divided into observation of behavior at
Individual level
Group level
Organization level

Mr. Attique ur Rehman has assigned us to study and predict the organizationally desired
behavior dimensions at individual level.(senior counselors)

With reference to “organizational behavior” by Stephen P.Robbins we have to study following


dimensions.

Biographical characteristics.
Personality.
Values and attitudes.
Ability
Individual learning.
Motivation
Perception
Individual decision making
Human input.
Biographical characteristics

Age;
Between 22 to 24 years.

Race;
During employment settings a senior counselor must avoid the tendency to favor
colleagues of their own race while appraising for promotions decisions.

Gender;
The employee at this position must recognize that there are no consistent gender
differences in
Problem solving ability
Analytical skills
Competitive drive
Sociability
But differences fall between males and females on the basis of “willingness to conform
to authority”
(Recommendations)
1) Females must establish a work life balance.
2 )Men have to avoid aggressiveness to reduce potential conflicts within organization by
adopting effective communication channels.

Social group;
State of domicile can be considered for providing opportunities to new
candidates at subordinate level.

Religion;
Employees at this level must recognize equal employment laws and must
monitor discrimination free selection and guidance.

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