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  • Cross Cultural Communication

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    Kathryn Krizelle Wong
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    This document provides etiquette tips for conducting business in China. It discusses appropriate body language, such as standing closer than Westerners and avoiding back slapping or hugging. Important business practices are greeting with a handshake and exchanging name cards, which should be read before putting away. Gift giving is also an important part of Chinese business culture and should express something unique about the giver. Overall, respect is one of the most important aspects of interactions and proper etiquette demonstrates respect for Chinese business culture.

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    This document provides etiquette tips for conducting business in China. It discusses appropriate body language, such as standing closer than Westerners and avoiding back slapping or hugging. Important business practices are greeting with a handshake and exchanging name cards, which should be read before putting away. Gift giving is also an important part of Chinese business culture and should express something unique about the giver. Overall, respect is one of the most important aspects of interactions and proper etiquette demonstrates respect for Chinese business culture.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    30 views31 pages

    Cross Cultural Communication

    Uploaded by

    Kathryn Krizelle Wong
    This document provides etiquette tips for conducting business in China. It discusses appropriate body language, such as standing closer than Westerners and avoiding back slapping or hugging. Important business practices are greeting with a handshake and exchanging name cards, which should be read before putting away. Gift giving is also an important part of Chinese business culture and should express something unique about the giver. Overall, respect is one of the most important aspects of interactions and proper etiquette demonstrates respect for Chinese business culture.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 31

    !

    Be Culture Smart

    CHINA
    Quick Facts & Trivia
    Body Language,
    Voice & Words
    Body Language
    1. Personal Space
    ▫ Closer than Westerners
    2. Touching
    ▫ No hugging and back slapping
    3. Laughter
    ▫ Does not mean happiness or
    amusement
    Body Meaning in Meaning in
    Language America China
    Speaker Applauding Thank you;
    clapping with oneself; mutual
    the audience improper, positive
    immodest feelings
    Shushing Calling for silence Disapproval,
    hissing
    Finger Attract attention; Insulting
    snapping hurry up
    Dressing & Grooming
    Making Introductions
    Making Conversations
    Meetings & Negotiations
    Entertaining & Banquets
    Meeting & Greetings
    • Meetings start with a hand shake
    RESTART…
    Business Etiquette:
    Dos and Don’ts
    3 Most Important!
    1. Greeting
    o Name card ( 名片 ) = business card
    o Present & receive with 2 hands
    o MUST read before you put it away
    3 Most Important!
    2. Gift
    Business Gift-Giving
    • “Courtesy demands reciprocity.”
    • Best choice of gift – expresses something
    unique
    • Decline a gift 3 times.
    ▫ Be insistent until they accept
    Gift Ideas

    GOOD BAD
    Cognac or other fine l
    3 Most Important!
    3. All about RESPECT
    Chinese Dining Etiquette
    Seating Arrangement
    Westerners Chinese
    Using Chop Sticks
    o Always use RIGHT hand

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