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Questionnaire for telecom sector

1. Please tell us about your designation?


2. Your experiences (in no of years with this
organization?
3. What are your policies to gain more customers?
4. What factors have influenced you to come to
Bihar?
5. How do you handle your customers?
6. What changes you have seen since you came to
Bihar?
7. Your service quality?
8. Your investment decision?
9. What do you do to cope up with competitions and
saturating markets?
10. Your way of advertising and your distribution
channel?
11. How do you solve the problems of your
customers+--?
12. How do you handle your customer in rush
hours?
13. Your profit making and investment policy?

Sign of organization representative


Signature of
the student from
iibm.

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