Knowledge Management

Tactical processes
Contribute
Presented by Group E
Group E

 Manoj Ramchandran (01)

 Sheetal Belgaonkar (04)
 Nitin Biniwale (06)
 James Fielho (15)
 Pramod Kumar (30)
 Yogesh Navani (39)
Tactical Processes

 Get
 Use
 Learn
 Contribute
Contribute

 Objective - to make individual knowledge

available across the entire organization
 How can we get people to share?
 Technology has made it easy to organize,
post and transfer information
 Convincing people that contribution will
ultimately pay off both for the organization and
for themselves
Contribute

 Imperatives and challenges

– Motivation
– Facilitation
– Trust
Motivation

 Most important factor which can lead people

to contribute
 Generally, people will only share if they feel
sharing has some benefit to them
 Organizations must think about the facts
because of which people are reluctant to
contribute
Motivation

 Challenges
– Remove barriers to sharing
– Link contribution to opportunity and advancement
– Withhold benefits from non-contributors
– Find points of mutual benefit
Facilitation

 The day-to-day schedule of an employee

does not allow him to take some time and
think about contributing
 Provide systems and structures that support
the contribution process
Facilitation

 Challenges
– Allow employees the time and space to contribute
– Create dedicated roles that support the
contribution process
– Support transfer of tacit knowledge
– Weave an organizational web
Trust

 Organizations must promote the

understanding of and respect for the value of
contributions
 Try to build trust within organization
 For the organization
 For the system, and
 For the people
Trust

 Challenges
– Support a contract of reciprocity
– Create explicit policies on the use of intellectual
assets
– Use self publishing to promote ownership
– Overlap spans of trust
Thank You