Case Study by Group 10

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CASE STUDY

BY GROUP 10
INRTODUCTION

May 15 1940 Ray Kroc opened the first


Dick & Mac McDonald on McDonald's restaurant on
Founded by two brothers April 15, 1955.
World's largest
chain of Fast
Food restaurants

worldwide
Found in 119 countries with Employing 1.5 million people
31000 restaurants
OPPORTUNITIES AND THREATS TO
McDonald’s
Opportunities Threats

First one’s to
Prejudices
welcome family

High quality at
Same menu
moderate prices

Fast services Social factors

Made Fast food a


culture in Europe Lack of awarness of
which was not McD
there before
STRATEGIES By adopting
FOR SUCCESS different strategies

Providing change
of menu as per By Attaining quality
customers taste standards
and preferences

Heavy
promotional
expenses

Open Advertising
Be first in the campaign specially
By welcoming
restaurants customers
market in Asia
with a bang

Employment
Opportunities. Ex.
Moscow outlets
BASIC PHILOSOPHY

Q.S.C.V

Quality Service Cleanliness Value


• It should bring more and more local taste in the menus as their past experiment was a HIT. Product
• Also they should try to bring out products which can be healthy to the children as their Happy changes
Meal is very famous among small kids.
• As according to survey children eating fast foods are not able to get proper nutrition.
• Limited Menus
Weakness
• Current surveys reveal more focus on expansion than quality
• Aggressive strategy of competitors
• Customer satisfaction level below Wendy’s and Burger King
Reasons
• McDonalds expanded too fast but competitors have tastier meals
• Large population about 99% is yet not McDonald’s customers
McDonald should expand its Menu
Reasons for gaining Worldwide success
Emphasis on local
management

Pricing

Employment
opportunities

Going for Joint


ventures

Consistent
distribution structure

Heavy advertisement
expenses

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