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Organizational Behaviour: Prof. Rajasshrie
Organizational Behaviour: Prof. Rajasshrie
Organizational Behaviour: Prof. Rajasshrie
Prof. Rajasshrie
What is OB ?
• ………………….. A field of study that
investigates the impact that individuals,
groups and structure have on behavior
within organizations, for the purpose of
applying such knowledge toward
improving an organization’s effectiveness.
• Organization Behavior is the study of
human behavior settings, the interface
between human behavior and
organizational and the organization itself.
Definition
OB is a field of study
Means a distinct area of expertise with a common
body of knowledge
Group Power
dynamics Conflict
Work teams Intergroup behaviour
Communication Study of
Sociology Group
Formal organisational Organisational OB
theory change
Organisational technology Organisational culture
Behavioural Group processes
Social psychology change Group decision
Attitude change making
Communication
Comparative values & attitudes
Cross culture analysis Organisatio
Anthropology n system
Organisational culture
&environment
Conflict
Political science Intraorganisational politics
Power
CHALLENGES AND OPPORTUNITIES FOR OB
1. Responding to Globalisation
2. Managing Workforce Diversity
3. Improving Quality and Productivity
4. Responding to Labour Shortage
5. Improving Customer Service
6. Improving People Skill
7. Empowering People
8. Coping with Temporariness
9. Stimulating Innovation and Change
10.Helping Employees Balance Work/Life Conflicts
11.Improving Ethical Behaviour
Organizational Behaviour Model
• Autocratic
• Custodial
• Supportive
• Collegial
Autocratic Custodial
OB
Systems Interactionalism
Approach Approach
HR Approach
• Activities
• Intentional & Goal Oriented
Overcoming Resistance to Change
Change Options
Techniques People
Order of Planned Change
* Change Agents *
Approaches to Managing Organizational
Change
Desired
State R-Forces
Status
Quo
D- Forces
Time
LEWIN’S 3 STEP MODEL
1. Unfreezing –efforts to overcome
individual & group resistance
2. Movement –Facilitating the change
3. Refreezing – Balancing the change
MECHANISMS OF CHANGE
1. Research
2. Training
3. Organizational development
4. Process consultation