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Process Checklist

Controls

How istheprocess defined?


Who isresponsiblefor theprocess, & how is their responsibility& authority defined?
What statutory& regulatory requirements apply?
What are the customer requirements , & how are thesedefined?
What are the product/ servicespecifications& how arethese
defined?
What objectives& targets are relevant to this process?
What controls/checkpoints arethere? What acceptance criteria exist?

Inputs Process Outputs


What triggersthe process? What are theprocesssteps? What istheproduct or serviceproduced by
What inputs are required? What happens at each process step? thisprocess?
Ø Information What documents&/or records aregenerated? Areproduct measures in placeto ensure
Is the processimplemented as described in that product meets requirements ?
Ø Materials procedures, instructions or plans? How areprocesses measured? Are product
Wheredo theinputs comefrom? Are Are controls applied as described? & process measuresachieved?
they received in atimely manner? Havetheactivitiesbeen carried out by the What feedback is received frominternal or
Are they fit for purpose? responsible people? external customers of the process?

Mechanisms EffectivenessChecks
Equipment: Is theprocess meeting its defined purpose?
What equipment& resourcesare required to Where will the impact of theeffectiveness
complete the process? of the process by felt?
Is equipment suitable&maintained? Where might failuresof this processbe
People: identified? How does it impact upon:
What arethecompetence requirements for Ø The customer?
theactivities?
Is thereevidencethat peoplearesuitably Ø Downstream processes& activities?
trained? Is there evidencethat quality objectives&
targets
affected by this processare beingachieved?

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