Professional Documents
Culture Documents
HB Survey v2
HB Survey v2
February 2008
• To find out what customers really want when they inquire for consulting services.
(Questions 1, 2, 3)
• To find out how our work is evaluated and perceived (Questions 4, 5, 6,)
• To find out what critical problems our customers are having and how Haig Barrett
might help them (Questions 7, 8)
• To get a brief testimonial for potential use in our marketing materials (Question 9)
1 Could you specify the reasons why you decided to work with a consultancy firm?
3 Why did you hire us (in the past)? What do you see as our advantage?
4 What did you like the most and the least in the Haig Barrett Approach? (Tick 2 of each)
+ -
Appropriate experience
Presentation skills (smart)
Passion for the project
Performance & Added value
Effective Communication
Creativity
Humor/fun
Inspiration
Integrity
Aligned with Client Expectations
5 To Which extent did your professional relationships improve as a result of our project?
6 Did you notice any measurable impact and/or change in perceptions on your
8 How are you planning to attain those goals and would you need any external
9 Would you mind writing a brief testimonial about our level of service and/or level of
professionalism?
10 Would you give us any referrals and/or references for developing our business?