Team 6 Case Analysis

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Case Analysis

Introduction to case

 This is a scenario of Sunnylake hospital. The hospital’s


reputation and patients lives are at stake as the
Electronic Medical Records(implemented since 3
years) has been hacked. Hackers have demanded a
ransom of $100,000. The CEO is in a dilemma whether
to pay or not ?
Problem

 Unable to access patient records.


 Unable to restore backup immediately.
 Few patients are in critical condition.
 Legal hassles.
 Socio-economic reputation at stake.
Repercussions

 Threat to life of patients


 Probability of losing patient’s record
 Legal Issues
 Reputation Concerns
 Dilemma to use technology in future
Solution

 IT team working towards resolving the issue.


 Inform government authorities.
 Separate team deployed to restore the backup
system.
 Critical patients being handled by experts.
 24 hour timeframe given to resolve the situation.
Learning

 Separate offline backup system in place.


 Upgrade the systems with the latest security
software.
 Background check to be done on all future
recruitments in IT department.
 Simulating similar scenarios at regular intervals.
 Alerting other organizations against similar attacks.
Moral Fibre

 Not to encourage such anti-social elements.


 Further strengthening the moral backbone against
cyber crime.

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