This is a scenario of Sunnylake hospital. The hospital’s
reputation and patients lives are at stake as the Electronic Medical Records(implemented since 3 years) has been hacked. Hackers have demanded a ransom of $100,000. The CEO is in a dilemma whether to pay or not ? Problem
Unable to access patient records.
Unable to restore backup immediately. Few patients are in critical condition. Legal hassles. Socio-economic reputation at stake. Repercussions
Threat to life of patients
Probability of losing patient’s record Legal Issues Reputation Concerns Dilemma to use technology in future Solution
IT team working towards resolving the issue.
Inform government authorities. Separate team deployed to restore the backup system. Critical patients being handled by experts. 24 hour timeframe given to resolve the situation. Learning
Separate offline backup system in place.
Upgrade the systems with the latest security software. Background check to be done on all future recruitments in IT department. Simulating similar scenarios at regular intervals. Alerting other organizations against similar attacks. Moral Fibre
Not to encourage such anti-social elements.
Further strengthening the moral backbone against cyber crime.