Student: JINANS BHEDA

Div: PGDM C
Roll No: 07

TERM PAPER

Subject: Negotiation Skills.

Project Report On:

The On-Going Government of India (GOI) and Research
in Motion (RIM) Negotiations
 THE KEY ISSUE ADDRESSED TO …..
• Who’s involved?
• How is communication through the Blackberry smart
phone different from normal SMS /chat clients?
• Why is the government interfering in the Blackberry
smart phone?
• What does the government want exactly?
• What are the problems /issues faced by the involved
parties?
• What are the solutions?
WHO’S INVOLVED?

Blackberry owners
RESEARCH IN MOTION GOVT OF INDIA
Founder in 1984 MINISTRY OF HOME
Headquarter in AFFAIRS DEPARTMENT
Waterloo Canada OF TELECOM
LEAD BY:-
CO-CEO JIM BALSILLIE
And president and
CO-CEO MIKE LAZARIDIS
 HOW DOES BLACKBERRY IS USEFUL
FOR CHATTING?

A BlackBerry does everything a PDA can do, and it syncs itself continually
through push technology. BlackBerry Enterprise Server or Desktop Redirector
software "pushes," or redirects, new e-mail, calendar updates, documents and other
data straight to the user over the Internet and the cell phone network.

First, the software senses that a new message has arrived or the data has changed.
Then, it compresses, packages and redirects the information to the handheld unit.
The server uses hypertext transfer protocol (HTTP) and transmission control
protocol (TCP) to communicate with the handhelds. It also encrypts the data with
triple data encryption standard (DES) or advanced encryption standard (AES).

The software determines the capabilities of the BlackBerry and lets people
establish criteria for the information they want to have delivered. The criteria can
include message type and size, specific senders and updates to specific programs or
databases.

Once all of the parameters have been set, the software waits for updated content.
When a new message or other data arrives, the software formats the information
for transmission to and display on the BlackBerry. It packages e-mail messages
into a kind of electronic envelope so the user can decide whether to open or
retrieve the rest of the message.
 GOVERNMENT OF INDIA SAYING

India's government has asked telecommunications service providers to upgrade

their networks to intercept information sent and received on Research In Motion
Ltd.'s BlackBerry services, the Press Trust of India reported Sunday, citing a
communication to operators from the Department of Telecom.

"A compliance report that the network has been technically upgraded to intercept
all BlackBerry services by legal enforcement agencies for lawful interception must
be provided to this office by Sept. 22," the PTI quoted the DoT as saying.

(Reuters) - India has asked mobile phone operators to upgrade their networks to
help security agencies intercept communication on BlackBerry devices, three
sources with direct knowledge of the matter said on Monday, as the government
wants access to highly-secure data.
India had threatened to shut off RIM's encrypted email and instant messaging
services unless it gained access to them, in a campaign driven by fears that
unmonitored email and messaging puts the country's security at risk.
In addition to India, several other countries, mostly in the Middle East, have raised
concerns that the popular BlackBerry device could be used to aid terrorism or
peddle pornography.
The Indian interior ministry said on August 30 that the Canadian firm had offered
several ways to allow authorities to monitor BlackBerry communications. The
government said it would check their feasibility over the next 60 days.
"(Mobile) service providers will have to upgrade so that access to BlackBerry
services are smooth," said a senior government source with knowledge of the
developments on Monday.
An India-based spokesman for RIM declined to comment on whether the
government had started accessing BlackBerry traffic.
Mobile operators have been asked to submit compliance reports on the upgrade
with India's telecoms ministry by Sept 22, another source said.
An official with an Indian cellular carrier, who declined to be identified, confirmed
that his firm had received a request from the government asking for the network
upgrade.
The sources did not elaborate on what kind of additional technical capabilities
were needed in phone networks to intercept the secure communications. The
sources declined to be identified because the information is not public.
New Delhi has said it began accessing some BlackBerry traffic in India, although
RIM has not confirmed that.
India's efforts to monitor BlackBerry traffic could have an impact on the shape of
India's mobile phone market, the world's fastest-growing, and possibly hand gains
to Apple Inc and Nokia, BlackBerry's two biggest smartphone rivals in India.
Data sent from non-RIM devices is easier to intercept and only requires the
approval of the carrier, whereas RIM says carriers have no access to its encrypted
data.
RIM SOLUTION ……

 Metadata is a summary of data attributes

 It shows how long a text document is, who is the author and when the
document is written it shows picture size, colour, depth, and when the
image is made
 Rim will provide solution for local securities agencies to monitor the
company blackberry corporate email services
 It would provide information on the phone’s identification and the
blackberry serve’s internet address
 Rim has prose that an industry forum be established to help government
to manage lawful intercept in the hope of forestalling India’s threatened
ban