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  • Quality Circle - Aashish Choudhary

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    This document summarizes quality circles, which are voluntary groups of employees that meet regularly to identify and solve work-related problems. The objectives of quality circles are to change attitudes, promote self-development, build team spirit, and encourage participative management. Quality circles have a defined structure of roles including a steering committee, coordinator, facilitator, circle leader, and members. They use a process of problem identification, selection, analysis, solution generation, selection, and implementation to improve productivity, quality, morale, creativity, and teamwork. Potential problems include inadequate training, lack of voluntary participation, and unclear decision-making processes.

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    This document summarizes quality circles, which are voluntary groups of employees that meet regularly to identify and solve work-related problems. The objectives of quality circles are to change attitudes, promote self-development, build team spirit, and encourage participative management. Quality circles have a defined structure of roles including a steering committee, coordinator, facilitator, circle leader, and members. They use a process of problem identification, selection, analysis, solution generation, selection, and implementation to improve productivity, quality, morale, creativity, and teamwork. Potential problems include inadequate training, lack of voluntary participation, and unclear decision-making processes.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
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    Download as pptx, pdf, or txt
    15 views9 pages

    Quality Circle - Aashish Choudhary

    Uploaded by

    Aashii Choudhary
    This document summarizes quality circles, which are voluntary groups of employees that meet regularly to identify and solve work-related problems. The objectives of quality circles are to change attitudes, promote self-development, build team spirit, and encourage participative management. Quality circles have a defined structure of roles including a steering committee, coordinator, facilitator, circle leader, and members. They use a process of problem identification, selection, analysis, solution generation, selection, and implementation to improve productivity, quality, morale, creativity, and teamwork. Potential problems include inadequate training, lack of voluntary participation, and unclear decision-making processes.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
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    Download as pptx, pdf, or txt
    of 9

    Quality Circle

    Presented by:
    Aashish Choudhary
    PGDM 3rd Semester
    Introduction

    Voluntary group of persons


    Meet on regular basis
    Work on similar tasks
    Share area of responsibility
    Solve problems related to work
    Operate on the basic principle that employee
    participation in decision making and problem
    solving improves the quality of work
    Objectives

    Change in attitude
    Self development
    Development of team spirit
    Positive working environment
    Total involvement of people at all levels
    Higher motivational level
    Participative management
    Structure
    1. Steering committee
    2. Coordinator
    3. Facilitator
    4. Circle leader
    5. Circle members
    Process
    Problem identification

    Problem selection

    Problem analysis

    Generate alternative solutions

    Select the most appropriate solution

    Prepare plan of action

    Present solution to management

    Implementation of solution
    Benefits of QC

    Increased productivity
    Improved quality
    Boost employee morale
    Enhances creativity
    Improved teamwork
    Employee involvement
    Problems with QC

    Inadequate training
    Not entirely voluntary
    Lack of Top Management interest
    Unsure of Purpose
    Decision making does not necessarily take
    place
    Innovation and QC
    Cross functional teams, members drawn from
    different departments
    IQC communication website- facilitates
    exchange of experiences & interact
    Impart new tools & techniques through
    workshops & courses
    Members can come from suppliers as well -
    wider scope
    Quality is never an accident; it is always the
    result of high intention, sincere effort,
    intelligent direction and skillful execution; it
    represents the wise choice of many
    alternatives.

    -William A. Foster

    Thank you

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