Change Management

Sandeep sawant
 Learning Objectives
• Explain why personal change is critical to
managerial success
• Describe the general process of change
• Discuss three common failures of change
• Describe the general process of enhancing
change success.
 Case Discussion

• Case Discussion : Leading Change at LSP

 Importance of Understanding Change
• “ People don’t resist change , but they resist
being changed”

• “ Change is always a threat when done to me ,

but is an opportunity when done by me “
 Importance of Understanding Change
“
Resistance is a given; the success or failure of
the intervention depends on how well you
manage the résistance”

“ Change is a fact of Organizational life

that can affect all aspects of a managers
responsibilities”
 Importance of Understanding Change
• Nature of Change

• Rate of Change

• Managerial competency for understanding

change
 Forces for Change
• External Forces

• Internal Forces
 At Micro Level
• The General process of Change

• The General forces for change failure

• The General forces for successful change

 Process of Change
• Phase 1 : Unfreezing

• Phase 2: Movement

• Phase 3 : Refreezing