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MCSA Course Syllabus
MCSA Course Syllabus
Managing
M anagging aand
nd Maintaining a Microsoft Windows Server
verr 20
2003
20003
Environment
Enviroonm (Exam 70-290)
Implementing,
Im
Imp
m l Managing, and Maintaining a Microsoft
roossoft
Windows Server 2003 Network Infrastructure ((Exam
W Exam 7070-291)
70--29
Implementing and Managing Microsoft E
Exchange
xchange
ange Se
Server
Ser
r 2003
(Exam 70-284)
50 Cragwood R Rd,
d, S
Suite
uit
itee 350
South Plainfield,
nfi
field, N
NJJ 0
07080
7
Victoria Commons,
ons, 613 Hop
Hope Rd Building #5,
H
Eatontown,
E atonttown NJ 07724
Course Description
es ipti
In this course
rsse sstudents
tud
udeents wi
will
ill lea
llean
ea to manage and maintain a Microsoft Windows Server 2003
Environment.
nm
ment. T This
his ccourse
ourse aids in the preparation for the Microsoft Exam 70-290
Learning
arnin OObjectives
bj
11.0
.0 Introducing
Int
nttrodu
du Microsoft Windows Server 2003
11.1.
.1. D
Define members of the Windows Server 2003 Family and the variousouus W
Windows
indow
ndows S
nd Server
2003 editions. Identify how to install and configure Windows
w Se
Server
erver 2003 aand
nd Active
Directory.
5.0 Computer
er A
Accounts
cco
cc
ccounts
5.1. Create
eatte ccomputer
omputerr accou
accounts and understand the difference between the computers
acc
container
cont ntaainer vvs.
s. OUs
OUs. Practice joining a computer to an active directory domain.
5.2.
.2.
2. Manage ccomputer
o mput object permissions and configure computer properties. Identify
enntify hhow
ow
ttoo ffind
ind an
and
nd cconnect to objects in Active Directory and practice how to manage
nagee ccomputer
omputeer
accounts.
acco
acc ounts.
66.0
.0 Files
Fil and Folders
66.1.
1. Understand how to set up shared folders by sharing and managing naaging
ng a sshared
harred ffolder.
ol
Configure share permissions and manage user sessions and nd oopen
pen ffiles.
iles.
6.2. Configure file system permissions and understand what hat is m
meant
eant bbyy ““Inheritance”.
Inh
Define effective permissions and resource ownership. hip. Practice
P cconfiguring
o nf file system
permissions.
6.3. Configure and enable audit settings and examine
ami
minne ssecurity
mi ecuurit
ec i y log
logs. Administer Internet
information services and identify how too iinstall
nstall II
IISS 66.0.
.0. AAdminister the web
environment and manage web and FTP TPP si
ssites.
ites. Bec
Become
ecoome familiar with securing files on
IIS.
8.0 Printers
8.1. Understand the use and the purpose of the hee W
Windows
inndows S Server
errve
ver 2003 Printer Model.
Identify how to install a printer on Windows inndoows S Server
erveer 2003
2003. Configure printer properties
and connect Clients to printers. Practiceracctice iinstalling
nsttalling aand
nd configuring a printer.
8.2. Become familiar with using advanceddvance cedd pprinter
rinter cconfiguration
o nf properties. Manage printer
properties and set up a printer er po
pool.
ool. C Configure
onfigugurre multiple logical printers for a single
printer. Understand how Wi Windows
indows S Server
erver 2003 printers are integrated with Active
Directory. Understand how w IInternet
nternetet pprinting
ri is utilized.
8.3. Understand how too m maintain,
aintain, mmonitor
o nito and troubleshoot a printer. Understand how to set
up a printer, create
eatte pprinter
ea rinter uuse
se ggroups,
r assign permissions to the printers and configure a
performancee log. B Become
ecoome ffamiliar
ec a with changing printer drivers.
9.0 Maintaining
taainingg tthe
he Opera
Operating System
O
9.1. Unde
Understand
derstand tthe
he usee and purpose of Software Update Services. Identify how to install nsttall
SUS
S US onn a W
Windows
indo Server 2003 computer and determine how to configure and ndd
aadminister
dministter S
SUS.
U Configure automatic updates through group policy. Understand ersttand hhowow ttoo
ttroubleshoot,
roublessho backup and recover SUS.
9.2. D Download
ownl and extract service packs. Deploy service packs with group po ppolicy.
oli
liccy.
Administrator
A ddm software licenses and obtain a client access license. U
Understand
nderstand w what
ha is
meant by “Per-Server, Per-Device or Per-User licensing”. Administer nister si
ssite
ite li
licensing
lice
ce
cen and
configure automatic updates.
13.0 Recovering
ecov oveering ffrom
ov rom S System
y Failure
13.1.
.1.
1. U
Understand
ndders
rsstand tthe
he various methods of recovery options used for recovering from m ssystem
ystem
ffailure.
ailure. U Understand
Unnd the system state and the system state on a domain controller.
n rooll
nt lleer.
IIdentify
dent iffy hhow to use the automated system recovery and become familiar
miliar w
with
ith th
the
he
rrecover console.
recov
Course:
Cou NEPE 106 (Exam 70-291)
Course Description
In this course students will lean
eann ttoo iimplement,
ea mplemennt, manage and maintain a Microsoft Windows
Server 2003 network. Thishis ccourse
oursee aaids
ou ids iinn th
the preparation for the Microsoft Exam 70-291:
Implementing, Managing,
ging
ng, andd Ma
Maintaining
M
Maint taining a Microsoft Windows Server 2003 Network
certification exam.
Learning Objectives
1.0 Understanding Windows Server 2003
1.1. Understand the purpose of a network infrastructure
uctturee aand
nd ddefine
efi
f ne w
what
h a network
infrastructure does. Analyze Windows Server rverr 2003 NetNetworks.
Ne
Networks Network with default
components in Windows Server 2003. U Understand
nderstaand hhowow to view networks and become
familiar with default networking andd w
workgroups.
orrkg
kgrroup
ups.
s. UUnderstand
nd how Windows Server
2003 uses routing.
1.2. Extend a Windows Server 2003 nnetwork
etworrk iinfrastructure
nfrastr by adding components to a
connection as well as installing
ng W
Windows
ind
ndoows nnetworking
et components. Add active directory
to a windows infrastructure.
e.
33.0
.0 Mon
Monitoring
nit
it and Troubleshooting TCP/IP Connections
33.1.
.1. Understand the use of the network monitor and explore its components.
poonents. U Understand
nders
how it works and practice using the network monitor to analyze
naalyze ttraffic.
raffic.
3.2. Troubleshoot faulty TCP/IP connections and configure it as rrequired.
equ
quiired. P
Perform
e
network diagnostics and troubleshoot connections usin
using
ing commo
common on ccommand
om such as
ping, pathping and tracert. Troubleshoot using the
he ARPP ttool
oo and ppractice
ool r running
network diagnostics and netdiag command.
7.0 Configuring
ng D
DHCP
HC Serv
HCP Servers
vers and Clients
7.1. Understand
deerstand tthehe bbenefits
enefi
n f t of DHCP. Install the DHCP server service, authorize the server,erverr,
configure
connffiigu
gurre aand
nd activ
activate scopes, assign DHCP options configure the client and verifyriffy tthe
he
configuration.
confif guraraation.
77.2.
2. M
Manage
anage a DH DHCP in Windows Networks from a command line and change ge thee DHDHCP
DHC CP
sserver
erver sstatus.
ta Connect clients to a remote DHCP server, change addressing
essing
ng ooff a sub
subnet,
ubnnet,
backk up the server database and compact a DHCP server. Create a new
bac w sup
ssuperscope.
upeerscope.
88.0
.0 M
Monitoring and Troubleshooting DHCP
88.1. Understand how clients obtain configuration and analyze DH
DHCP
DHC CP m messages.
essages Monitor and
explore DHCP audit logging and understand DHCP server rver llog
og ffile
ile fformat.
orma
8.2. Troubleshoot DHCP and verify the client and server
er cconfiguration.
onf guraat ion. R
onfi Reconcile the DHCP
database.
Course Description
In this course students w
will
ill llean
eann ttoo iimplement
ea mplem and manage a Microsoft Exchange Server 2003
Environment. This course
oursee aaids
ids iinn th
tthe
he ppreparation
r for the Microsoft Exam 70-284: Implementing
and Managing a Mi Microsoft
icrosoft
cr f Ex Exchange
E xchang Server 2003 certification exam.
Learningg Obj
Objectives
tiv
1.0 M
Microsoft
icrosoft
f EExchange
xchan Server 2003 and active Directory
11.1.
1. D
Define
efine wwhat
hatt active directory is, its hierarchical structured database and itss use ac
across
acr
ross
ddomains.
omains Define the operative masters associated and understand how w thee sschema
chhemaa iiss
related
rel
ellated to active directory.
22.0
.0 P
Preparing
r MS Exchange Server 2003 Infrastructure
22.1. Install Windows Exchange Server 2003 and identify the requirements
equirements aand nd ccomponents
which must be installed and enabled to support the installation.
tallatt ion. P
Prepare
repare forest, domain
preps and understand the groups associated with it. P Perform
erf rm aann iinstallation
erfo nstall of Exchange
Server 2003 into a new organization. Create a ffifile
ile fo
fforr uunattended
nattended
att d Setup and perform an
unattended installation of Exchange Server 2003
2003.. R Remove
emove aann exchange server from an
organization and understand the pre-requisites
uiisites tth
that
hat mmust
ust be met.
6.0 Installing
nstalling M
MSSE
Exchange
xch Server 2003 Clusters
6.1.
1. IIdentify
dentify
f wwhat
hhaa is required to use clustering technologies and define the twoo techn
technologies
hnoo log
ogiies
tthat
hat eexist
xist in Windows Server 2003. Install Exchange Server in a clustered ered eenvironment.
nvir
nv i onment.
6.2. Cre
Create
Creata an Exchange Server 2003 Virtual Server and mange Exchange Se
Server
erve
ver 22003
0033
00
ccluster.
l Create a fail back policy.
66.3.
3. Install Exchange Server 2003 in a Front-End and Back-End co
configuration.
onffiigu
gurration.
Understand which servers work best with Network load balancing
alancing aandnd CCluster
lust
Service and identify the guidelines related to them.
10.0 SMTP
PPProtocol
rotoocol Confi
Configuration
C fg and Management
10.1. Manage
Mana nage S SMTP
MTP mes
message
s transfer support and define how SMTP and ESMTP are uused sed ttoo
iimplement
m leme
mp meent a cconnection.
onn Control Internet access with the use of additional SMTP MTP
vvirtual
irtuall sserver
ervver and connectors. Configure SMTP relays to restrict relay traffic. ffic.
ff
10.2.
10.
10.2. C Configure
onfigu
gurre incoming and outgoing connections on SMTP server and secure ecure ttraffic
raff
ffiic bbyy
uusing
sing aauthentication, encryption and reverse DNS lookup. Prevent or restrict esttrict oopen
pen
rrelaying
ela and restrict users and groups from sending and receiving email. mail. C Configure
onfigugurre
SMTP server to retrieve email in a queue from a remote SMTP server. erver. U Usese nnslookup
sloo
sl
and telnet utilities to identify message delivery failure.
10.3. Understand how Exchange Server 2003 supports connectivity ectiivit y ttoo oother
ther ssystems
y through
the configuration of SMTP. Override global defaults tss fo
fforr spec
specific
cific uusers
ser to support HTTP,
IMAP4, POP3, NNTP clients.
14.0
14 .0 Troubleshooting MS Exchange Server 2003
14.1. Troubleshoot the installation of Exchange Server 2003 an and
nd bbecome
ecome ffamiliar
ami
mili
li with
removing an Exchange Server 2003. Identify how too trouble ttroubleshoot
eshoot cconnectivity,
onn
migration and interoperability. Use support toolss suchh as as netdia
netdiag
ag aand dcdiag to check
network connectivity, DNS and Active Directory ory opoperation.
opeeratioon.
14.2. Troubleshoot Server health, data storage, clu clusters,
l steers, bbackup
ackup
ac kup an
and restore and understand
how to configure an alert.
14.3. Troubleshoot public, virtual servers,, ffr front
ont aand
nd back
back-end
k-en servers, and connectivity.
Restrict write and delete permissions ssiio ns oonn pub
public
publi
licc ffolders
o ld to create top level public folders
to select users and groups. Increase
ncrea
easse the rang
range
nge oof events written to event viewer by
ng
configuring diagnostic logging.gging.
14.4. Troubleshoot connectivityivvit y ac
across
acrross ffirewalls,
irewal permissions, and encryption and digital
signatures as well ass cchecking
heccking tthat
hat ememail is encrypted.
14.5. Troubleshoot technol
technologies
logie
ogiies th
og that
hat ssupport
up the Exchange Server such as the host resolution,
DNS, Activevee D
Directory
irec
ecttory issues
uees and network connectivity. Manage and analyze an ARP
packet.
Prerequisite
Familiarity with PC & Windows OS
Contact Hours
______ Contact Hours (Lecture ___ Hours / Lab ____ H
Hours)
ours))
Teaching Strategies
A variety of teaching strategies m may
ay bbee uutilized
t ilize
zed in this course, including but not limited to,
lecture, discussion, written classroom
ssrroo
ss oomm eexercises,
xerc
rcis written lab exercises, performance based lab
exercises, demonstrations,, qquizzes
uizzze
zess aand
nd eexaminations.
xami Some quizzes may be entirely or contain
lab based components. A mi mid-course
midd-course aand nd end course examination will be given.
Method of Evaluating
va ing Stud
Students
Grade Distribution
buut ion
Class Attendance
ttenddance 10
Midd Te
Term
T erm 30
Finals
F inaals 50
Special
S pecial
all P
Projects
rojec Makeup projects 10
Total
Total 100%
Grading Policy
Equipment Needed
ed
Industry standard desktop
ktop
op ccomputer
omputer
er ffor
or lab exercises.
Equipment Breakdown
kdow
wn Lab ro
wn room
oo m
Videos and Pr
Projector
rojector
Library
rar Assignm
Assignments
To bee ddetermined
eterminedd bbyy the instructor.
Portfolio
Po tf lio A
tfo Assignment
Student
S tud
udeent pprogram
r outcome portfolios are required to demonstrate student ntt ccompetencies.
om
mppetencie In
cconjunction
onjunct with your course structure, please select a project/paper that bbest
est ddemonstrates
emonstra what
youu hhave learned in this course and add it to your program portfolio..
Course Policies
Disruptive Behavior
Disruptive behavior is an activity that interferes w with
it h llearning
earning andan teaching. Inappropriate
talking during class, surfing inappropriate website,
e,, tar
tardiness,
rdiness, ccheating,
heati alcohol or drug use, use
of cell phone, playing lout music during class, et
etc.
tc. all disrup
disrupt
rup
uptt tthe
he llearning process.
Copyright Infringement
Specific exemptions to copyright infringement
ngeement are
ng re m
made
ade ffor student use in the context of learning
activities. Graphic design students ooften
ften ddownload
ownload ad im
images from the Internet, or scan images
from publications. As long as tthishis w
work
ork iiss ffo
for
or educational purpose, and subject to faculty
permission, this is not a problem.
m.
Plagiarism
Faculty cannot toleratee the mi misrepresentation
isrep
eprese
r ent of work as the student’s own. This often involves
the use by one student
udeent oorr aanother
nother stud
student’s
tud design, whether voluntarily or involuntarily. In the
event that plagiarism
arism iiss eevident
vident and documented, all students involved in the conscious decision
to misrepresent
ennt w
work
ork mu
must
m st recei
receive
iv an F as the grade for the project. A second occurrence may
result in suspension for the rest of the quarter, and return to the school
choo
ooll oonly
nlyy aafter
fter a rreview by the
Academic Standards Committee.
Attendance
Attendance and Lateness
In education and the workplace, regular attendance ncce iiss nnecessary
eceess
ec ssaary if
if iindividuals are to excel. There
is a direct correlation between attendance andd aca
academic
ademi micc su
success.
ucc
cceess Attendance is mandatory. All
students must arrive on time and prepared to llearn
earrn att eac
ea eachh cclass
la session. At the faculty member’s
discretion, students may be marked absent
sent
n iff tthey
hey aarrive
rriive m
rr more than 15 minutes late to any class.
More that five absences in a class that
at mee
meets
eetts twi
twice
ice pperer wweek or more that two absences in a class
that meets once per week may result inn a ffailure.
ailure.
Make-Up Work
Late Projects and Homework
ework
All projects and homework
mewoork m must
ust bbee hhanded in on time. Homework should be emailed to your
instructor if you are
ree going
go too mi
miss
mis
ss a class. Work that is submitted one week late will result in thee
loss of one full ggrade;
radee; aand
n workk tthat is submitted two weeks late will result in the loss of two fu
nd ffull
ll
grades; moree tthan
han ttwo
wo wee
weeks
eek llate you will receive a failing grade on the project.
eeks
In this cocourse
ourse sstudents
tud
udeents will lean to manage and maintain a Microsoft Windows Server 2003
Environment.
roonmentn . Th
This
his ccourse
ou aids in the preparation for the Microsoft Exam 70-290: Man
Managing
naging aandnd
Maintaining
ainttaining a Mi
ai Microsoft
icroo Windows Server 2003 Environment, Implementing, Managing,
naging
ng,, aand
nd
Maintaining
M ainntaaining a Mi
Microsoft
M ic Windows Server 2003 Network Infrastructure: Microsoft
soft
f Ex
Exam
E xam 70
70-291,
70- -291
IImplementing
mplemen ennting and Managing Microsoft Exchange Server 2003: Microsoft Exam m 70
70-284
70--284