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  • Conclusions Knowledge Management For Correctional Workers

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    Jesus Martinez Marin
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    This document discusses best practices for knowledge management related to inmates. It recommends focusing on continuity beyond prisons and timelines, and emphasizing organizational aspects like coaching, relationships, and engagement. Technology should be managed with a focus on individuality and more than just physical access. There is also a need for cooperation across Europe on sharing research, information, and findings. Research is needed on the impact of knowledge management initiatives and on understanding inmate needs as customers. Different groups have different needs, requiring varied solutions and a community approach to public administration.

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    Conclusions Knowledge Management for Correctional Workers

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    This document discusses best practices for knowledge management related to inmates. It recommends focusing on continuity beyond prisons and timelines, and emphasizing organizational aspects like coaching, relationships, and engagement. Technology should be managed with a focus on individuality and more than just physical access. There is also a need for cooperation across Europe on sharing research, information, and findings. Research is needed on the impact of knowledge management initiatives and on understanding inmate needs as customers. Different groups have different needs, requiring varied solutions and a community approach to public administration.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
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    Download as pptx, pdf, or txt
    46 views7 pages

    Conclusions Knowledge Management For Correctional Workers

    Uploaded by

    Jesus Martinez Marin
    This document discusses best practices for knowledge management related to inmates. It recommends focusing on continuity beyond prisons and timelines, and emphasizing organizational aspects like coaching, relationships, and engagement. Technology should be managed with a focus on individuality and more than just physical access. There is also a need for cooperation across Europe on sharing research, information, and findings. Research is needed on the impact of knowledge management initiatives and on understanding inmate needs as customers. Different groups have different needs, requiring varied solutions and a community approach to public administration.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 7

    Knowledge Management

    Best Practices
    Inmates
    - Focus on continuity:
    - beyond the borders of the prisons
    - beyond the timeline (before / after imprisonment)
    - Importance of organizational aspects:
    coaching, SPOC, personal relationship, peer monitoring
    Importance of engagement of staff, also coaching, training, etc…
    - Manage security, access rights, but
    based on individuality and
    has to be looked on wider than physical things (IT technology)

    Pedagogy

    Security
    Technology
    Knowledge Management
    Inmates
    Needs
    - Platforms/Technology: cooperation across Europe, exchange of
    information, collaboration, sharing research and findings
    - Need for research:
    - on impact, importance, …
    - also on the real needs of the inmate:
    inmate as a customer (customer satisfaction)
    - Integration of different perspectives and case
    management:
     gender, age, language, nationality, background, etc…
    - bring solutions (IT) closer to real life situations(social
    media):
    work on attitude and behavior (job apply)
    IT is every ware outside, we need to bring it also inside
    Knowledge Management
    national/international level
    Best Practices
    - Different target groups and needs  different solutions needed
    - “Individualization” and need for profiling
    - Community of Practice approach in Public Administration (Catalonia)
    - Speak the users language (cfr library classification)
    Knowledge Management
    national/international level
    Needs
    - Governance, kind of board, monitoring, key users, organization
    - Mixed approach new media with traditional media: (communication)
    - Need for requirements analysis , European wide!
    - Need for Architecture, design / interoperability and standardization
    Initiatives / Projects Operations
    International
    Innovation
    Council of
    Europe

    EC
    Standards, Best Practices, …

    Clusters A B C D
    Collaboration Content Documentation
    Project COMMUNICATIONS Process
    Management
    Container Repository
    A
    National
    A
    C b
    Region
    E B
    Collaboration

    Local D C
    Collaboration
    A B C D
    Prisons Local Practices

    Overview on collaborative and communication needs on an International level


    Preconference on E-learning and Knowledge Management Ghent, 22/23 October 2010 - Christian De Neef - IRIS

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