Effectivity of Customer Relation Management of Online travel and Tourism Companies In India.

1. How many times do you go for a holiday ?

o Once in a month
o Once in a year
o Once in Six month
o Twice in a week
2. Do you prefer air ways or railways?- …………………………………………………………….
3. Do you prefer Hilly areas of beach resort? .............................................................
4. Do prefer complete package ( Travel, Fooding, Lodging, Pick and Drop, Tour guide)?
[ ] Yes No
5. Do you prefer family packages?
Yes No
6. Do you use any website for your tour package?
Yes No
7. Do you get any updates from the tour company about the latest and different packages?
Yes No
8. Which Tourism package you preferred the most-
SOTC
Thomas Cook
Cox & King
Raj Travels
Others………………………………………………….
9. Which holiday destination do you prefer the most?..............................................................
10. Are you satisfied with the services given by the preferred tourism company?
Yes No