Professional Documents
Culture Documents
Chap 009
Chap 009
Employee
Development
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Development refers to formal education,
job experiences, relationships, and
assessments of personality and abilities
that help employees perform effectively in
their current or future job and company.
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Comparison Between Training and Development
Training Development
Focus Current Future
Use of work Low High
experiences
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Why is employee development important?
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Approaches to Employee Development
Assessment
Interpersonal
Relationships
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Formal Education
Formal education programs include:
off-site and on-site programs designed specifically for
the company’s employees
short courses offered by consultants or universities
executive MBA programs
university programs in which participants actually live
at the university while taking classes
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Examples of development programs at GE
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Important trends in executive education:
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Assessment involves collecting
information and providing feedback
to employees about their behavior,
communication style, or skills
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Assessment (continued)
Used most frequently to:
identify employees with managerial potential
measure current managers’ strengths and weaknesses
identify managers with potential to move into higher-
level executive positions
work with teams to identify members’ strengths and
weaknesses, and factors that inhibit productivity
Myers-Briggs Type
Indicator® Assessment Center
(MBTI)
Performance
Appraisals and
Benchmarks 360-Degree Feedback
Systems
EXERCISES
SKILLS In-basket Scheduling Leaderless Personality Role Play
Exercise Group Test
Discussion
Leadership X X X X
Problem solving X X X X
Interpersonal X X X
Administrative X X X
Personal X X X
Self
Rating Rating
Customers Form Form
Subordinates
Enlargement of Current
Job Experiences
Temporary
Downward Assignment
Move with Another
Organization
Individualization
Learner Control
Ongoing Support